Marriott Philadelphia, Philadelphia, Rude

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Rank

29th

Out of 177

Marriott Philadelphia	Average Price: $240 Check Rates

Hotel Class:

1 Arrivals Road

Philadelphia, 19153 View map

3-Star Hotel Rank: 15 of 57
Average review rating: 3.97

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1042) , Travelocity (9) , TripAdvisor (197) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) a little on the small side (1) awful (5) bad (16) bed bugs (2) broke (3) broken (2) complain (9) complaint (7) dated (8) delay (2) difficult (2) dirty (4) disappoint (10) disturbing (2) downside (5) expensive (19) fear (2) hard (4) inconvenient (3) issue (7) lack (2) mediocre (4) miserable (2) mistake (3) mold (3) nightmare (2) noise (16) noisy (4) outdated (2) overpriced (5) pricey (3) problem (12) ridiculous (3) rude (2) sadly (1) shabby (1) shame (2) shock (1) shortcomings (2) slow (6) smell (10) tacky (4) terrible (5) unacceptable (2) unfortunate (3) weird (1) worn (1) worst (4) wrong (3)

Rude	Appears in 26 comments.

The following words were used in comments with Rude:
checkout (3) concierge (3) desk (3) exceptional (2) few (4) garage (3) helpful (8) hotel (4) internet (3) not (8) offers (2) operator (2) park (5) problem (4) room (6) service (2) smoke (5) staff (10) suggestion (2) useful (2)

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1. The attendants are rude and lacking in any resemblance of customer service technique.

"Hotel great--Parking NOT " Read full review on TripAdvisor 9/14/2011 Vote

2. On my last visit, there was no help from the bellman ('I'll be back in a minute', followed by disappearing for 20 minutes), a 15 minute line to check in (at 11pm), rude check in service (the opening greeting was 'name' and I was told 'you can figure out the parking yourself'), and a receptionist who was outright catty.

"Tolerable for the location alone " Read full review on TripAdvisor 2/14/2009 Vote

3. Concierge was rude and not helpful to the few questions and problems we had - doorman was mush more helpful and offered suggestions with our problems.

Read full review on MyTravelGuide 7/24/2008 Vote

4. Desk help and concierge very unhelpful, almost rude when we needed assist.

Read full review on MyTravelGuide 7/24/2008 Vote

5. Concierge was rude and not helpful to the few questions and problems we had - doorman was mush more helpful and offered suggestions with our problems.

Read full review on MyTravelGuide 7/24/2008 Vote

6. Staff is rude and not at all helpful.

Read full review on MyTravelGuide 7/16/2008 Vote

7. Staff is rude and not at all helpful.

Read full review on MyTravelGuide 7/16/2008 Vote

8. The staff was rude.

Read full review on MyTravelGuide 10/16/2007 Vote

9. However, parking personnel was really rude and that was not good but other than that we love staying to Marriott.

Read full review on MyTravelGuide 10/12/2007 Vote

10. However, parking personnel was really rude and that was not good but other than that we love staying to Marriott.

Read full review on MyTravelGuide 10/12/2007 Vote