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Rank
106th
Out of 543

Residence Inn Orlando

Average Daily Rate: NA  
 
Hotel Class:
11450 Marbella Palms Court
Orlando, 32836 View map  
2-Star Hotel Rank: 12 of 114
Average review rating: 4.33
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (48) , MyTravelGuide (40) , Travelocity (8) , TripAdvisor (426) , YahooTravel (4)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 17 comments. 
The following words were used in comments with Complain:
desk (3)   management (2)   never (4)   not (3)   room (5)   smell (2)   staff (2)   weird (3)   well (2)    
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1. She complained about them being itchy.
"BED BUGS! No compassion for a child!! " Read full review on TripAdvisor   10/3/2011 Vote      
2. I also remember complaining about a weird smell in our room.
Read full review   6/16/2011 Vote      
3. One night the dog in the room above us barked constantly for hours, however when I called the front desk to complain they told me they were trying to reach the owner on their cell phone.
"Great place to stay! " Read full review on TripAdvisor   6/8/2011 Vote      
4. i did not want to complain to the staff because that usually makes it worse, specially in a franchise property such as this one, but then again if this would have been corporate Marriott this would not have happened.
"total nightmare!!!!! " Read full review on TripAdvisor   3/18/2010 Vote      
5. We didn't bother complaining.
"Bad Housekeeping, avoid " Read full review on TripAdvisor   1/13/2010 Vote      
6. Only thing to complain about is the weird shower defect (see below).
"nice new property " Read full review on TripAdvisor   12/14/2009 Vote      
7. The downsides: our room had this constant odor (we never complained about it at the front desk, we just kept spraying nice smelling sprays), the walls weren't clean, the bathroom door had some weird stains, I just wiped them down myself before my kids came through.
"Just OK, kind of older rooms, but OK for the price. " Read full review on TripAdvisor   12/3/2009 Vote      
8. Finally after my husband calling down to front desk and complaining that now we were in our second room and hello?.
"Not clean, got put in 3 different rooms due to uncleanliness " Read full review on TripAdvisor   11/28/2009 Vote      
9. We decided that we would not complain and just open the windows.
"Not clean, got put in 3 different rooms due to uncleanliness " Read full review on TripAdvisor   11/28/2009 Vote      
10. I did overhear a guest complain about the lack of a 24 hour coffee station, but the staff went out of thier way to accomodate her.
"wonderful- & great value! " Read full review on TripAdvisor   10/25/2009 Vote      
   
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