Avenue Plaza Resort, New Orleans, Complain

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OpinionWell
Rank

20th

Out of 427

Avenue Plaza Resort	Average Price: $178 Check Rates

Hotel Class:

2111 Street Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 11 of 125
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (4) , TripAdvisor (136) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 8 comments.

The following words were used in comments with Complain:
reviews (2)

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1. I complained to management, but the next day, they did the same thing to my son-in-law.

"Room Quality vs. Staff Service " Read full review on TripAdvisor 2/29/2012 Vote

2. Many people complain that they are cramped, but believe me, they are better than they used to be.

"Need to have appropriate expectations " Read full review on TripAdvisor 12/22/2011 Vote

3. Staff: While there is no excuse for rude front desk clerks some have complained about, I have never had this experience here.

"Need to have appropriate expectations " Read full review on TripAdvisor 12/22/2011 Vote

4. I read a review where someone complained about the overhead shower head, not a problem, because that was easily turned off and the hose turned on.

"Excellent location, friendly knowledgeable staff, great accommodations. " Read full review on TripAdvisor 12/18/2011 Vote

5. There was a full-length mirror in the bedroom in addition to the one over the sink in the bathroom (other reviews complained about lack of mirrors - perhaps this was in a studio room?).

"Great place unless you want to be really close to the French Quarter " Read full review on TripAdvisor 11/18/2011 Vote

6. I ended up complaining three more times that day.

"What a pain! " Read full review on TripAdvisor 6/24/2011 Vote

7. Others have complained about the old elevators, but they just replaced one, were working on the second last week, and will have the third done by end of April.

"A wonderful place at a great location " Read full review on TripAdvisor 4/19/2011 Vote

8. We complained upon check out and were told they were aware and working on it.

"Loved it! Great location! Comforable! Amazing shower! " Read full review on TripAdvisor 7/6/2009 Vote