Hampton Inn New Orleans, New Orleans, Complaint

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Rank

33rd

Out of 427

Hampton Inn New Orleans	Average Price: $170 Check Rates

Hotel Class:

226 Carondelet Street

New Orleans, 70130 View map

3-Star Hotel Rank: 17 of 125
Average review rating: 4.32

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (4) , TripAdvisor (186) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
complaints (12) iron (2) not (2) park (2) room (8)

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1. No complaints from us.

"Wonderful New Orleans Hotel " Read full review on TripAdvisor 12/1/2011 Vote

2. My main complaint was that there is no possible self parking option and the valet parking added $26 a day to your bill.

"Good location as long as you are not driving " Read full review on TripAdvisor 7/16/2011 Vote

3. The only complaint I have with breakfast is that they really need to leave the can of cooking spray next to the waffle iron for guests to spray the iron before making each waffle.

"Nice Hotel, Could Use Some Improvements " Read full review on TripAdvisor 6/28/2011 Vote

4. My only complaint was that on my last stay, after being out of my room for the entire day, when I returned around 6:00 pm I found that my room had not been cleaned.

"Great Hotel; Excellent Location! " Read full review on TripAdvisor 5/15/2011 Vote

5. The hotel was unable to:- Provide room keys that worked until the 5th time they were issued- Provide bathroom access when I couldn't get into my room- Provide the WIFI they claim to have- Get the cot we requested into our room until 7 hours after checkin and two reminders- Include a 'Do Not Disturb' sign for the room- Locate the TV remote that was supposed to be in our room- Respond to ANY complaints without a sharp or nonchalant attitude from the front desk (except for Todd who was professional and helpful)On the other hand.

"HORRIBLE...Couldn't Get the BASICS Right. " Read full review on TripAdvisor 3/20/2011 Vote

6. My only complaints would be the slow elevators and the large amount of mold in the shower.

"Great one night stay before a cruise " Read full review on TripAdvisor 5/18/2010 Vote

7. Only big complaint was the housecleaning crew, who held a family reunion outside our door one afternoon (seriously, mom and dad were there too) and literally woke us up from a nap.

"Hilton's still got it, but with a glitch or two " Read full review on TripAdvisor 4/26/2010 Vote

8. My only real complaint on the room was the older dial thermostat.

"Great Stay in NOLA " Read full review on TripAdvisor 1/14/2010 Vote

9. I have stayed here several times in the last year with no complaints.

"Best Deal near the French Quarter " Read full review on YahooTravel 4/10/2009 Vote

10. I called several times and left my complaint with an employee who said she would pass it onto the asst.

"Worst Hampton Inn customer service experience ever! " Read full review on TripAdvisor 8/18/2007 Vote