Clubhouse Inn & Suites, Nashville, Rude

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OpinionWell
Rank

4th

Out of 296

Clubhouse Inn & Suites	Average Price: $91 Check Rates

Hotel Class:

2435 Atrium Way

Nashville, 37214 View map

3-Star Hotel Rank: 1 of 56
Average review rating: 3.67

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (51) , Travelocity (24) , TripAdvisor (262) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 14 comments.

The following words were used in comments with Rude:
desk (3) helpful (2) hotel (3) liked (2) management (4) never (2) not (3) staff (3)

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1. The management staff was not fit for managing a hotel, he acted ignorant and very rude to a paying customer.

"Fine accomadations with terrible customer service " Read full review on TripAdvisor 5/11/2012 Vote

2. Aside from the rude woman at the front desk, the rest of the staff were friendly enough.

"Would never stay here again " Read full review on TripAdvisor 3/15/2011 Vote

3. We were greeted rudely which rubbed us the wrong way right off the bat.

"Would never stay here again " Read full review on TripAdvisor 3/15/2011 Vote

4. The horrible old woman that rudely checked us in, should retire or work in the back room.

"Crabby front desk " Read full review on TripAdvisor 3/12/2011 Vote

5. We arrived early and were told very rudely 'check in is 3pm' so we left and returned later.

"Not a gem...more like a rock!! " Read full review on TripAdvisor 10/26/2010 Vote

6. The manager (I am assuming he is the one making the drinks and watching over the snacks) stayed on the phone the entire time he was doing that two hour event (I felt rude getting anything like it was interrupting him).

"So-So - In between... " Read full review on Travelocity 7/1/2009 Vote

7. rude, but thats part of hotel life.

"Free drinks, Great breakfast, but the pool was closed. " Read full review on TripAdvisor 8/11/2008 Vote

8. Then the lady at the desk was even more rude and not helpful.

"Staff not friendly " Read full review on Expedia 10/10/2007 Vote

9. In addition to being completly rude to us, he snapped and got nasty with one of us- completly uncalled for.

"Customer service at it's worse! " Read full review on YahooTravel 6/21/2006 Vote

10. And to make things worse, I have never met a Manager as rude in my life.

"Customer service at it's worse! " Read full review on YahooTravel 6/21/2006 Vote