1. next morning maid service walked in at 9:30am said she did'nt know we were there (we had sign on our door) went to tell them we would stay another night, that night when we got back from lunch our key would not work again, got mad desk clerk was up on our floor she would NOT let us in our room until i went back to desk, they acted like it was my fault because they forgot to check us for another night, very rude people and we should of been the rude ones for having such an unpleasant stay.