Memphis Plaza Hotel and Suites, Memphis, Problem

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Rank

41st

Out of 238

Memphis Plaza Hotel and Suites	Average Price: $88 Check Rates

Hotel Class:

6101 Shelby Oaks Drive

Memphis, 38134 View map

3-Star Hotel Rank: 23 of 44
Average review rating: 2.58

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (20) , MyTravelGuide (53) , Travelocity (20) , Expedia (16) , TripAdvisor (71)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Problem

Appears in 19 comments.

The following words were used in comments with Problem:
area (3) chair (3) correct (3) hotel (6) need (3) nice (4) not (9) offers (4) pool (3) price (3) reception (2) room (16) service (2) sheets (2) table (2) taxi (4) useful (2) wheelchair (2) whirlpool (2) wondering (2)

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1. She took no ownership of the problem whatsoever.

"Strangers were given keys to my room!! Terrible customer service!! " Read full review on TripAdvisor 5/18/2012 Vote

2. I experienced several problems during my stay and she failed to apologize or accept any responsibility whatsoever.

"Strangers were given keys to my room!! Terrible customer service!! " Read full review on TripAdvisor 5/18/2012 Vote

3. Granted, the room was not overly expensive and they do have an indoor pool, hot tub, exercise room, and business center but they each have problems.

"Yikes! Not what I expected! " Read full review on TripAdvisor 3/16/2012 Vote

4. There were a few rooms with air condition problems but all of our guests rooms air condition problems were fixed or given another room.

"We,the Willis family reunion enjoyed our stay. If in the area again we will return. " Read full review on TripAdvisor 7/19/2011 Vote

5. The problem is that housekeeping did not clean well (in either room) and I could see places on the granite that looked like it needed a good scrubbing with a granite friendly solution.

"You can't make a silk purse out of a sow's ear " Read full review on TripAdvisor 3/22/2011 Vote

6. I had a problem with the tv reception on one channel, but I wasn`t in my room for very long anyway so it was no big deal.

"It`s fine. " Read full review on TripAdvisor 3/13/2008 Vote

7. I had a problem with the tv reception on one channel, but I wasn't in my room for very long anyway so it was no big deal.

"It's fine. " Read full review on TripAdvisor 3/13/2008 Vote

8. The hotel staff is the only problem free thing this hotel has to offer.

Read full review on MyTravelGuide 3/12/2008 Vote

9. Didn't realise it was so far from everything and since my husband has a powered wheelchair and there were no accessible taxi-cabs, this would have been a huge problem had it not been for the most wonderful taxi driver who turned up at the airport, helped me lift my hubby and the chair into his van and then realising we were totally stuck (It was my husbands dream to visit Graceland), offered to give us the hire of his services driving us around in his own van using a plank of wood for a ramp all week.

"England to Memphis for a week " Read full review on YahooTravel 6/30/2007 Vote

10. Didn`t realise it was so far from everything and since my husband has a powered wheelchair and there were no accessible taxi-cabs, this would have been a huge problem had it not been for the most wonderful taxi driver who turned up at the airport, helped me lift my hubby and the chair into his van and then realising we were totally stuck (It was my husbands dream to visit Graceland), offered to give us the hire of his services driving us around in his own van using a plank of wood for a ramp all week.

"UK to Memphis " Read full review on TripAdvisor 6/30/2007 Vote