Memphis Plaza Hotel and Suites, Memphis, Complaints

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Rank

41st

Out of 238

Memphis Plaza Hotel and Suites	Average Price: $88 Check Rates

Hotel Class:

6101 Shelby Oaks Drive

Memphis, 38134 View map

3-Star Hotel Rank: 23 of 44
Average review rating: 2.58

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (20) , MyTravelGuide (53) , Travelocity (20) , Expedia (16) , TripAdvisor (71)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaints

Appears in 6 comments.

The following words were used in comments with Complaints:

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1. He told me he was considering firing Ava since there had been several complaints recently and I certainly hope he does because she was the rudest hotel employee I have ever encountered in my life.

"Strangers were given keys to my room!! Terrible customer service!! " Read full review on TripAdvisor 5/18/2012 Vote

2. No real complaints, but nothing special either.

"Strangers were given keys to my room!! Terrible customer service!! " Read full review on TripAdvisor 5/18/2012 Vote

3. My only complaint was that I specifically asked about additional charges when I checked in and I was told that there would be none.

Read full review on MyTravelGuide 7/5/2007 Vote

4. I refused to accept that and said I will be filing a complaint, and then they had a change of heart and refunded the $2.

Read full review on MyTravelGuide 11/13/2006 Vote

5. My only complaint is no free breakfast but I can buy my own pastries.

Read full review on MyTravelGuide 3/24/2006 Vote

6. For what we paid for the room, I have no complaints.

"Good value but needs better coffee... " Read full review on TripAdvisor 3/24/2006 Vote