1. Although the hotel was good quality , I find one or two of the staff to be very unhelpful and not compassionateThe last day of my stay i realised that i was due to fly back to England a day later than what i told my mother, so i tried to call her using my phonecard only to find out their was no more money left on the card and i had spent all my motherI kindly asked the reception would it be possible just to drop her a quick message as i know she would be worried.