7. Bad things included : no wine glasses available, no corkscrew, no bar open on Saturday night, beds not made properly - just roughly pulled up, elevators broken, unhelpful and ridiculous suggestions for 'local restaurants' - suggested we walk six blocks when the hotel seemed to be surrounded by them when we investigated, arrogant and discourteous rental car company service, woken up two mornings by unrequested and most unwelcome wake up calls at 5.