Courtyard Houston, Houston, Complain

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Rank

111th

Out of 718

Courtyard Houston	Average Price: $165 Check Rates

Hotel Class:

9190 Gulf Freeway

Houston, 77017 View map

3-Star Hotel Rank: 59 of 121
Average review rating: 3.64

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (51) , Travelocity (3) , TripAdvisor (42) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) annoyance (1) apologetic (2) awkward (1) bad (4) big problem (1) boycott (1) broke (1) broken (1) bugs (1) chipped (2) complain (6) complaint (2) cramped (1) delay (1) difficult (2) dirt (1) disappoint (3) filthy (1) gross (1) hard (2) hate (2) horrible (1) horrid (1) inconvenient (2) issue (3) loud (2) lumpy (1) needs work (1) negative (1) noise (7) odor (1) outdated (3) poor (2) problem (6) roach (2) rude (3) sad (2) scary (2) shame (1) shock (1) slow (1) smell (3) terrible (1) unacceptable (1) uncomfortable (1) unsympathetic (1) worst (1) wrong (1)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
couple (3) least (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I can't find a single thing to complain about or that they could do better.

"Great property...period. " Read full review on TripAdvisor 5/9/2012 Vote

2. That afternoon, I called and complained again about the room temp.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote

3. The manager could have at least came and smelled the stench we complained of for two nights in a row.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote

4. One couple with us complained and were also moved to a suite which cooled off fine, another couple had bought a fan while out because they needed the noise to sleep as well.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote

5. The next AM when complaining of at least two of the rooms still being overly hot, we were told once again they were working on the A/C, and offered a couple of free breakfast coupons for the buffet.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote

6. I hate to complain but there was a looked like dried boogies on the decor pillow.

"Are you kidding! Little Roaches! " Read full review on TripAdvisor 8/14/2008 Vote