Omni Houston, Houston, Rude

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Rank

8th

Out of 718

Omni Houston	Average Price: $225 Check Rates

Hotel Class:

4 Riverway

Houston, 77056 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (181) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (2) awkward (1) bad (13) barely (1) complain (2) complaint (8) confront (1) damage (1) dated (7) delay (1) difficult (2) dirt (3) dirty (2) disappoint (9) downside (5) errors (4) expensive (10) hard (11) inconvenient (3) issue (11) lack (2) loud (6) miserable (1) mold (3) negative (6) noise (10) noisy (5) odor (2) outdated (3) outrageous (4) overbook (2) poor (6) pricey (5) problem (22) ridiculous (4) rowdy (1) rude (2) shame (1) slow (5) smell (5) sophisticated (1) stained (1) terrible (3) tiny (1) unacceptable (2) uncomfortable (3) unfortunate (1) unpleasant (2) worn (6) wrong (4)

Rude	Appears in 4 comments.

The following words were used in comments with Rude:
bill (2) charged (2) desk (2) room (4) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I asked for a copy of the final bill/new charges and she asked 'why didnt you just keep the room service receipt?' I thought it was rude and none of her business - she should have just said ok and printed out a copy for me to include the room service charges and parking like I had politely asked for.

"Nice hotel, few minor issues " Read full review on TripAdvisor 9/7/2009 Vote

2. It was cold and everything tasted saltyUpon checking out, the front desk clerk was condescending and rude.

"Nice hotel, few minor issues " Read full review on TripAdvisor 9/7/2009 Vote

3. Certain instances of employee rudeness came about regarding the billing issues, however Martin at the front desk was great on correcting the errors.

"PAY ATTENTION TO YOUR BILL " Read full review on YahooTravel 3/2/2007 Vote

4. When I insisted that I had a reservation for a non-smoking room, she immediatly became defensive and rude and told me that if I really wanted to book a room, I should have called the hotel directly.

"Reservation not honored " Read full review on TripAdvisor 8/16/2005 Vote