Omni Houston, Houston, Errors

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Rank

8th

Out of 718

Omni Houston	Average Price: $225 Check Rates

Hotel Class:

4 Riverway

Houston, 77056 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (181) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) awkward (1) bad (13) barely (1) complain (2) complaint (8) confront (1) damage (1) dated (7) delay (1) difficult (2) dirt (3) dirty (2) disappoint (9) downside (5) errors (4) expensive (10) hard (11) inconvenient (3) issue (11) lack (2) loud (6) miserable (1) mold (3) negative (6) noise (10) noisy (5) odor (2) outdated (3) outrageous (4) overbook (2) poor (6) pricey (5) problem (22) ridiculous (4) rowdy (1) rude (2) shame (1) slow (5) smell (5) sophisticated (1) stained (1) terrible (3) tiny (1) unacceptable (2) uncomfortable (3) unfortunate (1) unpleasant (2) worn (6) wrong (4)

Errors

Appears in 5 comments.

The following words were used in comments with Errors:
bill (2) breakfast (2) correct (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Because of this serious error of not honoring the reservation, I have to mark them down.

"Wish It was Better but it just came up short " Read full review on TripAdvisor 3/10/2012 Vote

2. When notified, the reception clerk corrected the error promptly.

"Beautiful hotel room, awkward self-parking " Read full review on TripAdvisor 8/4/2011 Vote

3. There was errors on my bill where I was charged for breakfast even though I paid for the rate which includes breakfast.

"Beautiful hotel room, awkward self-parking " Read full review on TripAdvisor 8/4/2011 Vote

4. To make up for the delay and error (I had to wait about 20 minutes while things were sorted out) they added on the Chardonnay which is usually part of another package (more extras:)).

"Just what we needed " Read full review on TripAdvisor 8/23/2010 Vote

5. Certain instances of employee rudeness came about regarding the billing issues, however Martin at the front desk was great on correcting the errors.

"PAY ATTENTION TO YOUR BILL " Read full review on YahooTravel 3/2/2007 Vote