Marriott Houston, Houston, Problem

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Rank

44th

Out of 718

Marriott Houston	Average Price: $204 Check Rates

Hotel Class:

2900 Briarpark Drive

Houston, 77042 View map

3-Star Hotel Rank: 19 of 121
Average review rating: 4.01

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (8) , MyTravelGuide (131) , TripAdvisor (78) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

a bit pricey (1) annoy (3) avoid (2) awful (1) bad (6) barely (1) big deal (1) bit dated (1) broken (1) claustrophobic (1) complain (3) complaint (1) cramped (1) damage (1) dated (7) difficult (2) dirty (3) disappoint (2) disgust (2) expensive (5) gross (1) hard (4) inadequate (1) inconvenient (1) irritate (3) issue (8) lack (3) mess (1) nasty (1) negative (2) noise (5) noisy (2) odor (1) outdated (1) pee (1) peeling (1) poor (6) pretty small (1) pricey (1) problem (8) ridiculous (3) rude (4) shame (2) slow (7) snooty (1) terrible (5) tiny (2) ugly (1) uncomfortable (1) wrong (2)

Problem

Appears in 10 comments.

The following words were used in comments with Problem:
complain (2) desk (2) hot (4) hotel (2) not (2) room (5) service (2) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. problems come from the top down.

"Not quite what it should be " Read full review on TripAdvisor 3/1/2012 Vote

2. Although the service after complaining was very good i have given an average for service as it was initially poor until we complained twice, well actually three times as we also e mailed head office when after several hours our initial problem had not been resolved by the hotel.

"Shame you have to complain to get good service. " Read full review on TripAdvisor 11/5/2011 Vote

3. We were eventually moved to another room and given access to the Concierge Lounge for the problems that we had encountered.

"Shame you have to complain to get good service. " Read full review on TripAdvisor 11/5/2011 Vote

4. We had problems with our first room which took all day and two complaints to get resolved, one of which was that there was no hot water in our room.

"Shame you have to complain to get good service. " Read full review on TripAdvisor 11/5/2011 Vote

5. The only problem was the TV internet keyboard wasn't working properly, and one of the lamps needed the light bulbs replaced upon taking our room.

Read full review on MyTravelGuide 7/16/2008 Vote

6. The front desk was not aware of a problem.

Read full review on MyTravelGuide 5/27/2008 Vote

7. problem solved quickly by the General Manager.

"Book the Memorial City Mall Package - Great Deal " Read full review on TripAdvisor 12/26/2007 Vote

8. On the next to last day of our stay, a memo was pushed under the door addressed to all guests that they 'acknowledge there is a problem with the hot water system' and that there would be no hot water available from 10 p.

"Comedy of Errors " Read full review on TripAdvisor 5/15/2007 Vote

9. The new room was hot - gave up and didn`t bother to report that particular problem.

"Comedy of Errors " Read full review on TripAdvisor 5/15/2007 Vote

10. After several attempts to contact the hotel for assistance via the front desk to correct this problem or get some kind of answer nothing happened.

Read full review on MyTravelGuide 8/25/2006 Vote