Hotel Lawrence, Dallas, Complaint

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Rank

35th

Out of 453

Hotel Lawrence	Average Price: $140 Check Rates

Hotel Class:

302 South Houston Street

Dallas, 75202 View map

3-Star Hotel Rank: 15 of 88
Average review rating: 3.41

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (7) , Travelocity (12) , TripAdvisor (138) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
$ (2) complaints (11) free (2) hotel (3) park (2) room (3) service (2) valet (2)

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1. One of my few complaints was the one-cup coffee brewer.

"Wonderful Stay " Read full review on TripAdvisor 3/8/2012 Vote

2. We were actually threatened by an abrasive, erratic, and largely incoherent hotel employee; yet our complaint was entirely disregarded by the onsite staff.

"Worst experience ever " Read full review on TripAdvisor 10/10/2011 Vote

3. One of the complaints that seemed to happen a lot is that when a guest checked into the hotel, they weren't provided the proper room as specified in the original reservation.

"This hotel is a scam...beware " Read full review on TripAdvisor 3/13/2011 Vote

4. No complaints with our stay at Hotel Lawrence, Dallas.

"Great location close to station and attractions " Read full review on TripAdvisor 3/10/2011 Vote

5. She did refund half of our room, but only have much complaint.

"Horrible service " Read full review on TripAdvisor 7/18/2010 Vote

6. That being said I have no complaints about the customer service, breakfast, free shuttle or free wifi.

"Room not as pictured " Read full review on TripAdvisor 11/2/2009 Vote

7. The main complaint is that valet stopped at 10pm.

"Location is the big plus! " Read full review on Expedia 12/30/2008 Vote

8. I have several complaints:1.

"Find another hotel " Read full review on YahooTravel 12/7/2007 Vote

9. One minor complaint about the service: there was no hairdryer in the room, so i called down to see if we could borrow one.

"A Great Stay " Read full review on TripAdvisor 8/13/2007 Vote

10. My only complaints were the fact that you had to valet park everyday for $15 or park at the bus station almost a block down the street and pay $5 anytime you came in and out.

"Love the Modern Bathrooms! " Read full review on Expedia 7/11/2006 Vote