The Joule, Dallas, Dallas, Problem

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Rank

8th

Out of 453

The Joule, Dallas	Average Price: $310 Check Rates

Hotel Class:

1530 Main Street

Dallas, 75201 View map

4-Star Hotel Rank: 5 of 20
Average review rating: 3.72

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , Travelocity (1) , TripAdvisor (264)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Problem

Appears in 12 comments.

The following words were used in comments with Problem:
bill (3) breakfast (2) concierge (2) desk (3) helpful (2) hotel (4) not (3) reviews (2) room (2)

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1. Once expansion is complete I am sure problem will be fixed with it's new roof-top event location.

"LOVE IT " Read full review on TripAdvisor 5/1/2012 Vote

2. This wasn't a problem for me because I had early meetings both days, but most luxury hotels would hold off until a bit later in the morning.

"Not my style " Read full review on TripAdvisor 3/31/2012 Vote

3. Again, not sure whose fault this is but with this being the second restaurant that said concierge was supposed to request a booth, and both times they tried to seat us at a bad table, this problem has one thing in common, the concierge.

"Wanted to love it - too many issues " Read full review on TripAdvisor 9/13/2011 Vote

4. He will help you if you have any problems.

"A diamond in the rough of downtown Dallas " Read full review on TripAdvisor 8/1/2011 Vote

5. I had two problems with this place, first when I arrived home the day of our last stay I reviewed the invoice which had been emailed to me and was charged $202.

"Check your bill " Read full review on TripAdvisor 4/18/2011 Vote

6. We called the front desk and an Engineer came up in about three minutes and diagnosed the problem quickly as unfixable.

"Amazing and Interesting Hotel in Downtown " Read full review on TripAdvisor 2/14/2011 Vote

7. This is not a problem if you happen to need to be in downtown Dallas, but if I were going to stay in a hotel of this caliber, I would prefer it to be in a more aspirational setting.

"Beautiful hotel, bungling management... " Read full review on TripAdvisor 7/30/2010 Vote

8. The staff is indifferent at best, and they don't even pretend to try to solve your problem.

"We just spent our last night at the Joule " Read full review on TripAdvisor 6/27/2010 Vote

9. The only other problem was we put the room service menu for breakfast for the next morning on the door around 10:30 p.

"Watch out for the _08 rooms! " Read full review on TripAdvisor 4/15/2010 Vote

10. That evening we went down to the club PM which is in hotel very unfriendly and it took us for ever to get in and if your staying at hotel it is suppose to not be a problem to get in YEAH RIGHT.

"DO NOT WASTE UR MONEY!!!! " Read full review on TripAdvisor 7/5/2009 Vote