Key Center, Cleveland, Issue

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Rank

3rd

Out of 115

Key Center	Average Daily Rate: NA Check Rates

Hotel Class:

127 Public Square

Cleveland, 44114 View map

3-Star Hotel Rank: 3 of 22
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (328) , Travelocity (3) , Expedia (32) , TripAdvisor (196)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) annoyance (2) avoid (3) awful (2) bad (7) big deal (2) complain (1) complaint (8) cramped (3) dated (3) disappoint (10) disturbing (3) downside (2) expensive (5) hard (5) issue (14) loud (6) mediocre (3) mildew (3) negative (2) noise (17) noisy (3) odor (5) overpriced (4) poor (6) pricey (5) problem (11) rock (75) rude (3) scary (2) slow (2) smell (14) smelly (1) stale (3) subpar (1) terrible (1) tiny (1) ugly (1) uncomfortable (2) unfortunate (5) unfriendly (2) unimpress (1) unpleasant (2) unsafe (1) weird (2) worn (2) worst (1) would have liked (3) wrong (2) yucky (1)

Issue

Appears in 20 comments.

The following words were used in comments with Issue:
bed (2) correct (2) expectation (2) generous (2) helpful (2) hotel (5) internet (3) large (2) liked (2) much (2) need (2) noise (4) not (2) park (5) reviews (2) room (3) valet (3) wireless (3)

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1. These issues combined, given that my expectations for the hotel were much, much higher, is why I've given it a poor rating.

"well below my expectations " Read full review on TripAdvisor 4/15/2012 Vote

2. We had no issues with check-in or any room issues.

"Nice Stay " Read full review on TripAdvisor 3/5/2012 Vote

3. Got to hotel a little early and had no issues with check-in.

"All Around Good Hotel " Read full review on TripAdvisor 3/4/2012 Vote

4. Had a room on the 23rd floor with waterfront view -- noise from the construction across the street was not an issue for us like mentioned on some of the other reviews.

"Great Cleveland Hotel " Read full review on TripAdvisor 1/2/2012 Vote

5. Second night, the situation was corrected, with no further noise issues.

"Fine stay " Read full review on TripAdvisor 4/13/2011 Vote

6. My only issue was the amount of time it took the valet to retrive our vechicle on 2 occasions, almost 25 minutes.

"Location was perfect " Read full review on TripAdvisor 3/19/2011 Vote

7. Other issues include noise, hallway noise sounds like its right in the room with you.

"Starting to look a little tired " Read full review on TripAdvisor 5/23/2009 Vote

8. We had one issue, but it was corrected by management when we returned home in a way that exceeded our expectations.

"Very Nice Hotel with great customer service. " Read full review on TripAdvisor 10/27/2008 Vote

9. Only one issue - delayed valet service.

Read full review on MyTravelGuide 9/12/2008 Vote

10. It would be nice to have access to the outside air, but even that isn't an issue.

Read full review on MyTravelGuide 5/14/2008 Vote