Key Center, Cleveland, Complaint

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Rank

3rd

Out of 115

Key Center	Average Daily Rate: NA Check Rates

Hotel Class:

127 Public Square

Cleveland, 44114 View map

3-Star Hotel Rank: 3 of 22
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (328) , Travelocity (3) , TripAdvisor (196) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) annoyance (2) avoid (3) awful (2) bad (7) big deal (2) complain (1) complaint (8) cramped (3) dated (3) disappoint (10) disturbing (3) downside (2) expensive (5) hard (5) issue (14) loud (6) mediocre (3) mildew (3) negative (2) noise (17) noisy (3) odor (5) overpriced (4) poor (6) pricey (5) problem (11) rock (75) rude (3) scary (2) slow (2) smell (14) smelly (1) stale (3) subpar (1) terrible (1) tiny (1) ugly (1) uncomfortable (2) unfortunate (5) unfriendly (2) unimpress (1) unpleasant (2) unsafe (1) weird (2) worn (2) worst (1) would have liked (3) wrong (2) yucky (1)

Complaint

Appears in 13 comments.

The following words were used in comments with Complaint:
adult (2) bed (4) complaints (13) double (2) free (2) garage (2) hotel (4) internet (2) mistake (2) refund (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only complaint was that I would have liked to see free wifi in the rooms/hotel.

"All Around Good Hotel " Read full review on TripAdvisor 3/4/2012 Vote

2. My only complaint was the charge for internet.

"What a hotel and city! " Read full review on TripAdvisor 5/27/2009 Vote

3. The only complaint was that the wireless internet was close to $13.

"A GREAT EXPERIENCE! " Read full review on TripAdvisor 11/10/2008 Vote

4. Only complaint: went with two adults and one child, the room is two double beds and one of thee beds is a little tight for two adults.

"Great location, great stay " Read full review on TripAdvisor 7/29/2008 Vote

5. no complaints.

"Solid business hotel all around " Read full review on Expedia 4/17/2008 Vote

6. My only complaint is that the bed frame on one of the double beds jutted out further than the mattress and was hidden by the bedspread.

"Nice and Clean " Read full review on TripAdvisor 3/29/2008 Vote

7. The hotel is refunding the difference - after second complaint and attempt to pass this mistake off on the garage.

Read full review on MyTravelGuide 3/18/2008 Vote

8. The hotel is refunding the difference - after second complaint and attempt to pass this mistake off on the garage.

Read full review on MyTravelGuide 3/18/2008 Vote

9. We didn`t receive a free paper the first morning, which amounts to the only complaint I have.

"R&R; Hall of Fame made Easy " Read full review on TripAdvisor 2/20/2008 Vote

10. The only complaint was the odor in the lobby.

"Very comfortable " Read full review on Expedia 1/3/2008 Vote