Residence Inn Charlotte, Charlotte, Problem

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Rank

15th

Out of 269

Residence Inn Charlotte	Average Price: $175 Check Rates

Hotel Class:

404 South Mint Street

Charlotte, 28202 View map

3-Star Hotel Rank: 7 of 67
Average review rating: 4.63

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (116) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) avoid (1) bad (5) broken (1) bugs (2) chipped (1) complain (1) complaint (4) difficult (2) dirt (1) dirty (1) disappoint (3) downside (1) errors (1) expensive (1) hard (3) hassle (1) hate (1) horror (1) inadequate (1) issue (6) lazy (1) loud (2) mildew (1) mistake (1) mold (1) nasty (1) negative (6) nightmare (2) noise (5) noisy (1) outrageous (1) overbook (1) problem (6) ridiculous (1) rowdy (1) rude (3) shock (1) smell (1) tacky (1) terrible (1) tiny (1) uncomfortable (1) unfortunate (4) worn (1) worst (1) would have liked (1)

Problem

Appears in 7 comments.

The following words were used in comments with Problem:
food (2) hotel (2) not (2) refrigerator (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This was the only hotel we've stayed at in the last two years (over 75 different hotels) that hasn't had a least one mechanical problem in our room.

"Best Service Ever! " Read full review on TripAdvisor 5/8/2012 Vote

2. Not sure if this mix-up was on the online end of registration or an overbooking, but (Kara, I think that was her name) quickly fixed the problem by giving us two rooms for the price of one.

"Traveling with Small Children " Read full review on TripAdvisor 4/22/2012 Vote

3. We were able to do all of the Thanksgiving food shopping, keeping the items in our room's refrigerator, thus solving the problem of obtaining our Daughter's apartment key and multiple trips there to place the food in her refrigerator.

"The Best Experience That Could Be Had! " Read full review on TripAdvisor 12/4/2011 Vote

4. Given that, this problem was recognized and resolved by the wonderful customer service manager, Debbie.

"Wonderful experience, Terrific Customer Service, one minor problem " Read full review on TripAdvisor 2/5/2011 Vote

5. My bank rep and I phoned her back in an attempt to work through the problem and once again, Candace was her same rude self to both of us.

"Unauthorized Double-Charges for Room Already Paid For and Extremely Rude Clerk " Read full review on TripAdvisor 1/1/2010 Vote

6. My car had problems and I had to leave early and they did not charge me for the extra night although I checked out at around 5PM and kept my things in the room all day.

"Wow! Loved my stay; treated very well " Read full review on TripAdvisor 11/18/2007 Vote

7. We noticed a problem with the TV in the living room shortly after checking in.

"Loved the Residence Inn! " Read full review on TripAdvisor 7/5/2005 Vote