Sheraton Chapel Hill, Chapel Hill, Problem

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Rank

5th

Out of 26

Sheraton Chapel Hill	Average Price: $266 Check Rates

Hotel Class:

One Europa Drive

Chapel Hill, 27517 View map

3-Star Hotel Rank: 1 of 6
Average review rating: 3.67

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (4) , Expedia (22) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (1) avoid (3) awful (3) awkward (2) bad (10) broken (1) complain (1) complaint (4) cramped (1) damage (1) dated (2) difficult (3) dirt (1) dirty (5) disappoint (1) disgust (1) downside (2) hard (2) ignored (3) inconvenient (3) issue (7) lack (2) loud (5) nasty (2) needs some work (1) negative (2) nightmare (1) noise (15) noisy (3) overpriced (2) poor (2) pricey (1) problem (11) ridiculous (1) rude (1) shabby (1) sick (1) slow (5) smell (4) terrible (2) tiny (2) unacceptable (1) unclean (1) uncomfortable (2) unhelpful (1) unpleasant (1) weird (2) worn (2) would have liked (1) wrong (2)

Problem

Appears in 11 comments.

The following words were used in comments with Problem:
desk (2) helpful (2) hotel (3) management (2) noise (2) not (3) phone (3) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Noise level is good - I have never had problems with noise for adjacent rooms or floors above.

"Excellent business hotel " Read full review on TripAdvisor 12/13/2011 Vote

2. problem is, that when I called 9 hours after checking out and asked that guy when he gave the message to the manager, he thought for a minute, and told me 'noon.

"Go elsewhere - poor service, worse attitude " Read full review on TripAdvisor 7/8/2010 Vote

3. I wil recommend this hotel only because I believe the manager did respond to my request and the staff truly believed they were correcting the problem.

"Best They Could Do... " Read full review on TripAdvisor 5/17/2010 Vote

4. My biggest problem with it was that our room was extremely small.

"Fine " Read full review on TripAdvisor 11/13/2008 Vote

5. The only problem is getting to Chapel Hill from Raleigh Durham Airport.

"Nice hotel, shame about the busses " Read full review on TripAdvisor 7/20/2008 Vote

6. I am convinced my respiratory problems while I stayed in Chapel Hill was due to my stay at this hotel.

"Chapel Hill Pneumonia Zone " Read full review on Expedia 5/31/2008 Vote

7. Another problem was I felt the front desk was not helpful, and one person I spoke to on the phone was downright rude.

"It was OK " Read full review on TripAdvisor 3/28/2008 Vote

8. Was on the phone with my finance and at point she asked me to turn down the TV saying she was having a hard problem hearing me, I replied the TV was off, what she was hearing were the people in the hallway moving around.

"Nothing Great, but clean and convenient " Read full review on TripAdvisor 11/11/2007 Vote

9. The air conditioning in my room was not working but one phone call to the help desk/guest services and someone came up immediately to fix the problem.

"Good Hotel a little bit overpriced though! " Read full review on TripAdvisor 6/27/2007 Vote

10. Our daughter`s hotel reservations had a problem.

"A mixed review " Read full review on TripAdvisor 5/5/2007 Vote