Sheraton Chapel Hill, Chapel Hill, Issue

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Rank

5th

Out of 26

Sheraton Chapel Hill	Average Price: $266 Check Rates

Hotel Class:

One Europa Drive

Chapel Hill, 27517 View map

3-Star Hotel Rank: 1 of 6
Average review rating: 3.67

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (4) , Expedia (22) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) avoid (3) awful (3) awkward (2) bad (10) broken (1) complain (1) complaint (4) cramped (1) damage (1) dated (2) difficult (3) dirt (1) dirty (5) disappoint (1) disgust (1) downside (2) hard (2) ignored (3) inconvenient (3) issue (7) lack (2) loud (5) nasty (2) needs some work (1) negative (2) nightmare (1) noise (15) noisy (3) overpriced (2) poor (2) pricey (1) problem (11) ridiculous (1) rude (1) shabby (1) sick (1) slow (5) smell (4) terrible (2) tiny (2) unacceptable (1) unclean (1) uncomfortable (2) unhelpful (1) unpleasant (1) weird (2) worn (2) would have liked (1) wrong (2)

Issue

Appears in 7 comments.

The following words were used in comments with Issue:
service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The biggest issue was that the room had a bit of a musty smell, though with the a/c running it went away so I didn't bother mentioning it.

"Pretty nice, easy 3 mi drive to UNC, a few slight drawbacks " Read full review on TripAdvisor 5/3/2012 Vote

2. Staff has always been friendly and efficient and willing to address any issues.

"Excellent business hotel " Read full review on TripAdvisor 12/13/2011 Vote

3. They were hosting a large event during our stay which made parking somewhat difficult, but we didn't have any real issues when all was said and done.

"Good safe choice " Read full review on TripAdvisor 10/31/2011 Vote

4. I had ZERO issues with noise, an aged property, level of service or value.

"Outstanding place - no complaints whatsoever " Read full review on TripAdvisor 9/22/2011 Vote

5. I hopethe hot water issue is fixed by then.

"The excellent service makes up for the location. " Read full review on TripAdvisor 2/22/2011 Vote

6. The hotel took what should have been a minor issue with the internet service into a major issue that has convinced me never to return.

"Go elsewhere - poor service, worse attitude " Read full review on TripAdvisor 7/8/2010 Vote

7. If you have any issue, ask for Holly or Brian at the front desk - Tell them Mr.

"Consistent service - great location " Read full review on TripAdvisor 5/20/2006 Vote