Sheraton Chapel Hill, Chapel Hill, Complaint

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Rank

5th

Out of 26

Sheraton Chapel Hill	Average Price: $266 Check Rates

Hotel Class:

One Europa Drive

Chapel Hill, 27517 View map

3-Star Hotel Rank: 1 of 6
Average review rating: 3.67

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (4) , Expedia (22) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
area (2) complaints (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint is the restaurant and breakfast, but it has nothing to do with this hotel or Sheraton.

"Clean, comfortable and convenient " Read full review on TripAdvisor 12/17/2011 Vote

2. No complaints about the room, other than some areas in the shower/bathtub area could have used some help from Tilex or some other tile/grout cleaner.

"Friendly Service - Hotel Needs Some Help " Read full review on TripAdvisor 5/29/2011 Vote

3. One complaint- the bathroom sink did not go all the way over and touch the wall next to it.

"Great Service " Read full review on TripAdvisor 3/24/2011 Vote

4. My only complaint is that the pool has never been open when I have been there (Oct 2007, May 2008 and Dec 2008).

"Great Value " Read full review on TripAdvisor 12/31/2008 Vote

5. The front desk personnel were very slow and indifferent to my complaints.

"Avoid at all costs " Read full review on TripAdvisor 4/6/2008 Vote

6. That was my main complaint about our stay, the beds were horrendous.

"It was OK " Read full review on TripAdvisor 3/28/2008 Vote