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OpinionWell
Rank
62nd
Out of 197

Best Western Boston

Average Price: $176  
 
Hotel Class:
891 Massachusetts Avenue
Boston, 02118 View map  
3-Star Hotel Rank: 21 of 37
Average review rating: 3.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (20) , Travelocity (9) , TripAdvisor (152) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 10 comments. 
The following words were used in comments with Complain:
breakfast (4)   car (2)   not (3)   park (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I complained to the front desk, and they said there was nothing they could do because it was contracted by an outside company.
"NOT in BOSTON " Read full review on TripAdvisor   11/15/2011 Vote      
2. I complained the next morning to Tiara, she arranged for themaintenance person to come up to check it out.
"Enjoyed our stay. " Read full review on TripAdvisor   10/10/2011 Vote      
3. But, it was free- so what's there to complain about really??.
"Very convenient to use for Fenway games " Read full review on TripAdvisor   7/26/2011 Vote      
4. I am truly not one to complain and am usually a fairly easy going individual.
"Very deceptive compared to what their website promises " Read full review on TripAdvisor   8/3/2009 Vote      
5. Many customers were complaining at the length of time it took to prepare their breakfasts as the toaster took at least 5 mintes to toast and the organization of the breakfast caused patrons to go to different ends of the area for items that should have been grouped together.
"Very deceptive compared to what their website promises " Read full review on TripAdvisor   8/3/2009 Vote      
6. The downside is the neighborhood , I`m not usually one to complain but there were alot of drug addicts walking around outside , you have to park in a parking lot across the street and worry about you`re car being broken in to , we were warned more than once to take anything valuable that was in view out of our car.
"Nice hotel in a questionable neighborhood " Read full review on TripAdvisor   9/13/2008 Vote      
7. People are the first to complain, the last to compliment.
"Great hotel, Perfect Location, Awesome Staff, Safe For Single Female " Read full review on TripAdvisor   6/2/2008 Vote      
8. Some guests were complaining about the shuttle, but there were just too many people who wanted to use it.
"Nice hotel, great value " Read full review on TripAdvisor   9/9/2007 Vote      
9. \n\nI complained so hard that I was given a penthouse room which was very nice but I didn't notice much since I was trying to catch up on my sleep from the night before.
"Bring earplugs and come in early " Read full review on Travelocity   5/1/2007 Vote      
10. Anyone who has complained about this breakfast, does not know what a true continental breakfast usually consists of.
"Had a great stay. " Read full review on TripAdvisor   10/23/2005 Vote      
   
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