Doubletree Boston - Downtown, Boston, Complain

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Rank

47th

Out of 197

Doubletree Boston - Downtown	Average Price: $243 Check Rates

Hotel Class:

821 Washington Street

Boston, 02111 View map

3-Star Hotel Rank: 12 of 37
Average review rating: 3.7

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (74) , MyTravelGuide (1178) , Travelocity (7) , TripAdvisor (341) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 24 comments.

The following words were used in comments with Complain:
bed (2) better (2) correct (3) customer (2) desk (4) dirty (2) hotel (3) liked (4) night (4) not (6) park (3) pillow (2) price (2) problem (2) quality (2) rock (2) room (8) service (2) standard (2) thought (2)

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1. I was placed in a handicapped bedroom, in case you are not sure why I'm complaining.

"Needs a makeover! " Read full review on TripAdvisor 3/19/2012 Vote

2. complained at the front desk and a colleague,staying in another room, complained of the water pressure, too altho at least she had a tub with a shower.

"Disappointing " Read full review on TripAdvisor 2/15/2012 Vote

3. The only thing I can complain about is that the parking was forty dollars for valet.

"Pleasant Surprise " Read full review on TripAdvisor 12/5/2011 Vote

4. I kind of think that if you insist on bringing a car to a major city, you waive your right to complain about the price of parking.

"Good value in a great location " Read full review on TripAdvisor 11/14/2011 Vote

5. We did not drive to Boston, so I can't complain about the price of parking.

"Good value in a great location " Read full review on TripAdvisor 11/14/2011 Vote

6. We complained when we checked out and wrote a letter to Doubletree .

"SERVICE WAS HORRIBLE " Read full review on TripAdvisor 5/10/2011 Vote

7. I called front desk to complain and they assured me they would take care of it, but this went on for at least 45 minutes.

"Hard to Believe This is a Doubletree " Read full review on TripAdvisor 3/5/2011 Vote

8. We have submitted a formal complain and after 4 days no response .

"Never Again " Read full review on TripAdvisor 9/30/2010 Vote

9. Only thing I could complain about would be that the breakfast cost more than I wanted to spend.

"Doubletree Downtown Boston is nice! " Read full review on TripAdvisor 3/10/2010 Vote

10. The furnishings are a bit dated and a bit tired, but it was nothing to really complain about.

"If it's inexpensive, it's a fine place. Not amazing. Not bad. " Read full review on TripAdvisor 2/19/2010 Vote