Doubletree Guest Suites Boston, Boston, Complain

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Rank

51st

Out of 197

Doubletree Guest Suites Boston	Average Price: $243 Check Rates

Hotel Class:

400 Soldiers Field Road

Boston, 02134-1893 View map

3-Star Hotel Rank: 14 of 37
Average review rating: 4.09

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (976) , Travelocity (5) , TripAdvisor (323) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 13 comments.

The following words were used in comments with Complain:
bad (2) desk (4) hotel (2) night (4) park (3) room (2)

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1. The air condition in our room was very bad and we complained about it a lot.

"Average hotel...Nothing special " Read full review on TripAdvisor 12/19/2011 Vote

2. I might complain about the $35 parking, but that's the going rate in Boston these days.

"Nice rooms, good view " Read full review on TripAdvisor 11/15/2011 Vote

3. The hotel was fine for what we needed in this trip, nothing to complain about, only the coffee and cookies to rave about.

"Nice room, odd location " Read full review on TripAdvisor 10/30/2011 Vote

4. No way to complain.

"This is now my go-to hotel in Boston/Cambridge " Read full review on TripAdvisor 6/14/2011 Vote

5. When we called down to the front desk, we were told the comforting news that no one else had complained.

"very mediocre on this weekend " Read full review on TripAdvisor 2/20/2011 Vote

6. When we called the front desk to complain/alert them, all they did was send an engineer with mouse traps.

"Annoying, vermin infested hotel! " Read full review on TripAdvisor 8/16/2010 Vote

7. We had to call the front desk to complain.

"Bitten by Bugs - no followup " Read full review on TripAdvisor 6/22/2010 Vote

8. When I called to complain, the man repeated that the charge would remain, that he was at the front desk ,and could he take down my home number and call back.

"Nice Hotel - but beware of being overcharged " Read full review on TripAdvisor 8/27/2009 Vote

9. when we complained the second night they sent an 'engineer' who had no idea of what he was doing, kept talking about the sensor and saying it was fine, and then left leaving us to roast through yet another night.

"terrible " Read full review on TripAdvisor 6/6/2009 Vote

10. when we complained the second night they sent an "engineer" who had no idea of what he was doing, kept talking about the sensor and saying it was fine, and then left leaving us to roast through yet another night.

"terrible " Read full review on TripAdvisor 6/6/2009 Vote