Langham Hotel Boston, Boston, Complain

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Rank

10th

Out of 197

Langham Hotel Boston	Average Price: $319 Check Rates

Hotel Class:

250 Franklin Street

Boston, 02110 View map

4-Star Hotel Rank: 9 of 38
Average review rating: 4.18

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (438) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) a bit small (3) annoy (4) apologetic (2) avoid (2) awful (3) bad (19) barely (4) bit dated (3) complain (21) complaint (11) crap (3) dated (3) difficult (4) disappoint (19) disturbing (9) downside (7) expensive (42) gross (3) hard (11) horrible (4) inconvenient (8) issue (11) lack (5) loud (8) mess (4) miserable (3) mistake (6) negative (12) noise (19) noisy (10) overpriced (16) poor (7) poorly (2) pretentious (2) pricey (14) problem (43) ridiculous (4) rude (9) sad (5) sadly (2) sick (3) slow (8) smell (9) unacceptable (5) uncomfortable (5) unfortunate (10) unimpress (5) worst (4) wrong (5)

Complain

Appears in 23 comments.

The following words were used in comments with Complain:
busy (2) charged (3) desk (2) free (2) good (2) hotel (4) management (7) not (4) room (2) rude (3) staff (2) water (2)

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1. I actually went twice to complain to the staff at front desk.

"Great hotel but noise problem " Read full review on TripAdvisor 4/19/2012 Vote

2. When I called the Langham to complain, action had already been taken (thanks to the other reviewer, as I now find out).

"Great stay - except the pool " Read full review on TripAdvisor 3/21/2012 Vote

3. I told him that this would have been nice to know when I complained to him the first time and asked for a different room.

"Awful beds, worse service " Read full review on TripAdvisor 3/2/2012 Vote

4. there really isnt anything at all to complain about.

"Hotel we are being thought about in college! " Read full review on TripAdvisor 9/18/2011 Vote

5. We tried the brunch on one day and the buffet another - and no complains everything was good.

"Nice hotel, great location " Read full review on TripAdvisor 10/12/2010 Vote

6. After complaining to the Manager we were given bottled water free of charge with the comment that 'they were a business'.

"Disappointing and expensive " Read full review on TripAdvisor 9/14/2010 Vote

7. After complaining to the Manager we were given bottled water free of charge with the comment that 'they were a business'.

"Disappointing and expensive " Read full review on TripAdvisor 9/14/2010 Vote

8. Other than this minor hiccup, there is really nothing to complain about.

"Nice Hotel With Good Service " Read full review on TripAdvisor 9/10/2010 Vote

9. Other than this minor hiccup, there is really nothing to complain about.

"Nice Hotel With Good Service " Read full review on TripAdvisor 9/10/2010 Vote

10. We complained to the hotel and they didn't want to know.

"DO NOT BOOK TICKETS WITH THE CONCIERGE " Read full review on TripAdvisor 8/26/2010 Vote