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Rank
38th
Out of 197

Charlesmark Hotel Boston

Average Price: $233  
 
Hotel Class:
655 Boylston Street
Boston, 02116 View map  
3-Star Hotel Rank: 9 of 37
Average review rating: 4.16
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (75) , Travelocity (2) , TripAdvisor (418) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 9 comments. 
The following words were used in comments with Rude:
breakfast (2)   excellent (2)   good (2)   hotel (3)   never (2)   not (2)   room (5)   staff (2)    
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1. which might be why the night person seemed a bit rude.
"Very well done...we'll be back " Read full review on TripAdvisor   3/30/2011 Vote      
2. I think the guy manning the desk was the same another review described as indifferent, and I agree; he wasn`t exactly rude, but he also wasn`t very helpful.
"Great location, great price " Read full review on TripAdvisor   4/10/2008 Vote      
3. I found the staffers unprofessional and at times, rude.
"They missed the mark " Read full review on YahooTravel   2/29/2008 Vote      
4. The room/location were nice enough to make me overlook the rude staff members I encountered.
"Great, Hip Hotel with unhelpful staff " Read full review on TripAdvisor   10/7/2007 Vote      
5. To my mind, it became rudeness.
"Rude or indifferent, you decide " Read full review on TripAdvisor   8/9/2007 Vote      
6. On the subsequent days I noticed that the receptionist was occasionally distant and somewhat aloof, but never rude.
"Great location. good value for Boston " Read full review on TripAdvisor   7/29/2007 Vote      
7. Called to get some more information and book the room and almost decided to stay somewhere else after talking to a guy who was very abrupt, bordering on rude.
"Great Value, Uneven Service " Read full review on TripAdvisor   7/21/2007 Vote      
8. Good points - room was compact, bed was excellent, shower excellent, rate very very good, room always cleaned to a great standardPoor points - staff NEVER said hello but when spoken to were not rude, breakfast a complete disaster (turn right out of hotel and head for Pourhouse, best breakfasts in Boston), Charlesmark have 100 out of date videos available to watch in room, TV had 300 channels of which 90% were rubbish (not hotels fault), no tea or coffee facilities in roomIf you plan to be exploring Boston (we saw Kaiserchiefs at the Avalon, Baseball at Fenway, Basketball at the fantastic indoor arene called TNB?, went on Duck tour, walked Freedom trail, went to the navy yard, shopped, used the Amtrak for a day trip to New York, ate in lots of restaurents etc) then this is the hotel for you.
"Great location for those willing to walk anywhere in Boston " Read full review on TripAdvisor   4/16/2007 Vote      
9. Love the space, but the receptionist is rude and abrupt.
"Attitude " Read full review on TripAdvisor   6/23/2006 Vote      
   
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