Marriott Grand Chateau, Las Vegas, Complaint

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Rank

14th

Out of 481

Marriott Grand Chateau	Average Price: $176 Check Rates

Hotel Class:

75 East Harmon Avenue

Las Vegas, 89109 View map

3-Star Hotel Rank: 4 of 92
Average review rating: 4.37

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (529) , Travelocity (4) , TripAdvisor (579) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) a bit small (10) avoid (16) bad (40) barely (6) big deal (7) complain (12) complaint (16) difficult (9) dirty (4) disappoint (35) disturbing (7) downfall (3) downside (18) errors (4) expensive (28) frustrated (4) hard (26) hardly (3) hassle (4) hectic (4) inconvenient (5) issue (41) lack (16) lazy (3) loud (18) mad (8) mistake (7) negative (22) noise (86) noisy (14) outdated (4) overpriced (10) poor (4) pricey (10) problem (72) ridiculous (7) rock (22) rude (6) shock (4) slow (15) smell (16) smoker (6) terrible (9) tiny (29) too small (14) unfortunate (10) worst (5) would have liked (3) wrong (15)

Complaint

Appears in 39 comments.

The following words were used in comments with Complaint:
bath (3) complaints (39) desk (2) helpful (2) hotel (5) management (2) most (2) pillow (3) pool (6) recommend (2) room (4) service (2) small (3) towel (2) tub (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only other complaint was the trash that was left out in the hall during our entire stay.

"Great location....horrible pool. " Read full review on TripAdvisor 5/21/2012 Vote

2. No complaints here at all.

"Great if you seek quiet and not so great for much else " Read full review on TripAdvisor 5/3/2012 Vote

3. Overall our stay was very nice and no major complaints.

"Great if you seek quiet and not so great for much else " Read full review on TripAdvisor 5/3/2012 Vote

4. Housekeeping service was good and no complaints.

"Mostly Grand Experience! " Read full review on TripAdvisor 1/29/2012 Vote

5. THe only complaint was the bell desk was not as helpful as they could have been for my stepson and future wife.

"Mostly Grand Experience! " Read full review on TripAdvisor 1/29/2012 Vote

6. Our main complaint was upon arrival we were informed that maid service of any kind would cost extra.

"A great location " Read full review on TripAdvisor 11/23/2011 Vote

7. we have no complaints with this hotel and would recommend it in a heartbeat.

"we would stay here again " Read full review on TripAdvisor 10/25/2011 Vote

8. All in all we jhad a wonderful stay with only had 2 complaints - the pool is 12x12 at the most and lacks any real use for swimming.

"Nice Hotel, Attentive Stafff, Great Value, Very Small Pool " Read full review on TripAdvisor 10/14/2011 Vote

9. My only complaint is the 10AM check out time (or would have given it 5 stars).

"Beautiful smoke free hotel near the stip " Read full review on TripAdvisor 10/12/2011 Vote

10. The only complaint I had was that the drain for the in-bedroom bath tub runs down the wall right next to the head board of the bed.

"Very Nice, but missing restaurant " Read full review on TripAdvisor 8/12/2011 Vote