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Rank
27th
Out of 287

Austin Embassy Suites

Average Price: $218  
 
Hotel Class:
300 South Congress Avenue
Austin, 78704 View map  
3-Star Hotel Rank: 9 of 77
Average review rating: 3.66
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (6) , MyTravelGuide (15) , Travelocity (5) , TripAdvisor (113) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 11 comments. 
The following words were used in comments with Problem:
desk (2)   hotel (2)   never (2)   remote (2)   room (4)    
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1. There is no covered pathway to the hotel so there is a problem in bad weather.
"Decent downtown stay in this older Embassy Suites " Read full review on TripAdvisor   11/21/2011 Vote      
2. Our room 622 had numerous problems.
"So sad, and yes,there were bugs. " Read full review on TripAdvisor   8/13/2011 Vote      
3. They were VERY quick to respond & he fixed the problem.
"Ehh ok, but CERTAINLY NOT WORTH $300.00! " Read full review on TripAdvisor   2/25/2010 Vote      
4. We had a problem with one of the TV remote controls and within 10 minutes of having called down to the front desk, someone from the maintenence department was at our door with a new remote.
"Embassy Suites Continues to Be an Excellent Choice " Read full review on TripAdvisor   5/30/2009 Vote      
5. I would go every morning and never had any problem finding an available machine to use.
"Embassy Suites Continues to Be an Excellent Choice " Read full review on TripAdvisor   5/30/2009 Vote      
6. We never had any problem finding an available computer when we needed it.
"Embassy Suites Continues to Be an Excellent Choice " Read full review on TripAdvisor   5/30/2009 Vote      
7. I pointed out that the problems did not appear over a week or two but show a long term neglect on the part of the hotel.
"Dirty, scummy hotel with great service. " Read full review on TripAdvisor   6/22/2008 Vote      
8. He apologized and said the problems would be corrected.
"Dirty, scummy hotel with great service. " Read full review on TripAdvisor   6/22/2008 Vote      
9. When I opened the door to my room, I knew there was a problem.
"Dirty, scummy hotel with great service. " Read full review on TripAdvisor   6/22/2008 Vote      
10. The main problem here was with young children in food lines and parents consulting with them about what they were going to eat, which greatly slowing things down.
"This is a very KID FRIENDLY hotel " Read full review on YahooTravel   12/28/2007 Vote      
   
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