Austin Embassy Suites, Austin, Complaint

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Rank

27th

Out of 287

Austin Embassy Suites	Average Price: $218 Check Rates

Hotel Class:

300 South Congress Avenue

Austin, 78704 View map

3-Star Hotel Rank: 9 of 77
Average review rating: 3.66

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (7) , MyTravelGuide (15) , Travelocity (5) , Expedia (6) , TripAdvisor (113)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complaint

Appears in 7 comments.

The following words were used in comments with Complaint:
bed (2) complaints (7) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint is the maid service.

"Very Nice Stay " Read full review on TripAdvisor 2/28/2012 Vote

2. No real complaints though.

"Comfortable, and Friendly service " Read full review on TripAdvisor 7/14/2011 Vote

3. Another complaint I have is the first week I checked out I left a makeup bag.

"Good location, great staff, rooms need updated " Read full review on TripAdvisor 4/18/2011 Vote

4. Our only complaint was the sofa bed sagged horribly and and sloped down towards the foot of the bed.

"Great Customer Service at the ES " Read full review on TripAdvisor 3/17/2010 Vote

5. Our room was nice & clean, kind of outdated, but no major complaints there.

"Ehh ok, but CERTAINLY NOT WORTH $300.00! " Read full review on TripAdvisor 2/25/2010 Vote

6. My only complaints are that they charge for parking, and I would like their shuttle to go anywhere on the UT campus (not just the corner closest to them).

"A great place to stay in Austin. " Read full review on TripAdvisor 7/20/2008 Vote

7. Service was great, no complaints here.

"Dirty, scummy hotel with great service. " Read full review on TripAdvisor 6/22/2008 Vote