Hampton Inn Austin, Austin, Problem

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Rank

7th

Out of 287

Hampton Inn Austin	Average Price: $225 Check Rates

Hotel Class:

200 San Jacinto Boulevard

Austin, 78701 View map

3-Star Hotel Rank: 2 of 77
Average review rating: 4.12

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (95) , TripAdvisor (169) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (3) avoid (3) bad (11) badly (2) barely (4) big deal (3) bothersome (3) bugs (4) complain (7) complaint (6) cramped (3) dated (3) difficult (2) dirt (2) dirty (9) disappoint (11) disgust (2) disturbing (3) downside (4) expensive (16) filth (2) filthy (2) hard (5) horrible (5) irritate (2) issue (15) lack (2) loud (12) mess (4) mistake (3) mold (5) negative (4) noise (15) noisy (6) poor (3) pricey (5) problem (10) rock (2) rude (3) slow (5) smell (7) stain (2) stale (2) terrible (5) tiny (3) uncomfortable (4) unfortunate (3) weird (2) wrong (6) yucky (4)

Problem

Appears in 11 comments.

The following words were used in comments with Problem:
customer (2) downtown (2) expectation (2) inn (2) management (3) never (2) night (3) not (2) reservation (3) service (2)

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1. I didn't have any problem with construction or anything else however and at least for my night the noise was not excessive.

"great experience " Read full review on TripAdvisor 4/16/2012 Vote

2. The assistant manager would rather lose a night stay than 8 dollars to satisfy a customer who took the time they had a problem with their reservation service.

"Bad Management " Read full review on TripAdvisor 5/16/2011 Vote

3. Their website caused problems sending the reservation to a service that hinders customers to make reservations.

"Bad Management " Read full review on TripAdvisor 5/16/2011 Vote

4. We never have problems with Hampton Inns and were pleased to find the Hampton Inn -- Downtown Austin was as great as expected.

"Deep in the Heart of Texas " Read full review on Expedia 9/15/2010 Vote

5. When we checked out, there was a mix-up with the valet charges on our bill, but they promptly fixed it without any problems.

"Good location " Read full review on Expedia 12/22/2009 Vote

6. There were some medium-sized problems that made the stay "just okay".

"Just okay " Read full review on Expedia 12/22/2009 Vote

7. The manager of marketing immediately acknowledged the seriousness of the problem in the bathroom and advised that he would take immediate steps to move us to another room.

"The filth was disgusting " Read full review on TripAdvisor 8/14/2009 Vote

8. The clerk superciliously advised that the general manager was ill and not available and that the head housekeeper was the best person to deal with "our problem.

"The filth was disgusting " Read full review on TripAdvisor 8/14/2009 Vote

9. I never have problems with Hilton-owned properties, nor do I expect 'special' treatment (though I was with my mother who stays in Hilton properties between 30-50 nights a year).

"Bad service in a great location " Read full review on TripAdvisor 2/29/2008 Vote

10. One of the problems with Austin is the lack of any basic retail facilities downtown.

"Pretty good - they are trying hard - but some issues. " Read full review on TripAdvisor 1/20/2008 Vote