Hampton Inn Austin, Austin, Mistake

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Rank

7th

Out of 287

Hampton Inn Austin	Average Price: $225 Check Rates

Hotel Class:

200 San Jacinto Boulevard

Austin, 78701 View map

3-Star Hotel Rank: 2 of 77
Average review rating: 4.12

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (95) , TripAdvisor (169) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 3 comments.

The following words were used in comments with Mistake:
guest (2) management (3) night (3) room (2)

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1. We understand mistakes happen but they really should double-check the room number before trying to break down the door in the middle of the night -- or accusing their guests of wrongdoing.

"hotel itself is fine but had bad experience " Read full review on TripAdvisor 5/16/2011 Vote

2. He said the night manager had explained it all to him - had admitted he'd (the night manager) made a mistake and assigned the wrong room to the new guest.

"hotel itself is fine but had bad experience " Read full review on TripAdvisor 5/16/2011 Vote

3. blaming this all on us? How about someone in your office made a mistake? The day manager was very nice, apologized profusely, and gave us 50% off our stay (which was the right thing to do) before we even had a chance to explain what had happened.

"hotel itself is fine but had bad experience " Read full review on TripAdvisor 5/16/2011 Vote