Annabella Hotel Anaheim, Anaheim, Ignored

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Rank

12th

Out of 158

Annabella Hotel Anaheim	Average Price: $150 Check Rates

Hotel Class:

1030 West Katella Avenue

Anaheim, 92802 View map

3-Star Hotel Rank: 3 of 25
Average review rating: 3.3

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (337) , TripAdvisor (1153)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Ignored

Appears in 19 comments.

The following words were used in comments with Ignored:
desk (6) hotel (2) housekeeping (3) ignore (19) not (3) reviews (2) room (2) service (2) smell (2) staff (4)

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1. My family and I were checked in by a cold, snippy front desk supervisor who ignored my question for shuttle service to Disney.

"Rude Front Desk Supervisor " Read full review on TripAdvisor 10/14/2011 Vote

2. I had read some of the reviews on this site that made me have second thoughts about staying here, but I am so glad that I followed my gut feeling and ignored them; they weren't talking about the same hotel we enjoyed so much.

"We love this place! " Read full review on TripAdvisor 9/28/2011 Vote

3. Worst of all we were the only people in the dining area except for the staff that continually ignored us.

"Horrible service to go along with the bug problem. " Read full review on TripAdvisor 7/15/2011 Vote

4. Then a second person came out of back office, went to the adjacent desk and ignored me for 4-5 minutes before asking if I had a question.

"Nice enough - with a few quirks " Read full review on TripAdvisor 2/13/2011 Vote

5. It was in the middle of the night so I ignored the signs, and I shouldve known better since i found it when i lifted my pillow up and saw it crawling towards my husband.

"BED BUGS ALERT!!! " Read full review on TripAdvisor 12/8/2010 Vote

6. My complaints were ignored.

"Way overrated!! " Read full review on TripAdvisor 4/21/2009 Vote

7. When we got to the lobby and explained the smell we were given the huff puff syndrome and told they were fully booked and could not move us anywhere and there was also not even an offer to send someone up to clean (How the housekeeping staff was able to overlook and ignore the smell before we checked in is also a mystery).

"Appalling, Horrible experience at the Annabella " Read full review on TripAdvisor 12/17/2008 Vote

8. There was rarely anyone at the conceirge desk so my concerns kept getting addressed/ignored by the front desk staff.

"Worst hotel experience ever " Read full review on TripAdvisor 1/18/2008 Vote

9. Either the early check-in request was ignored or the housekeeping staff couldn`t keep up.

"Nice hotel, tough walk " Read full review on TripAdvisor 10/17/2007 Vote

10. I got upset because the housekeeper ignored my request.

"Maybe " Read full review on TripAdvisor 7/31/2007 Vote