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OpinionWell
Rank
5th
Out of 158

Sheraton Anaheim

Average Price: $192  
 
Hotel Class:
1855 South Harbor Boulevard
Anaheim, 92802 View map  
3-Star Hotel Rank: 2 of 25
Average review rating: 3.94
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (244) , Travelocity (9) , TripAdvisor (537)
SAFE TO BOOK ? (0/5 issues found)
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Issue
Appears in 28 comments. 
The following words were used in comments with Issue:
bill (2)   busy (2)   charged (2)   complaints (2)   customer (2)   desk (2)   generous (2)   good (2)   hotel (8)   internet (2)   nice (2)   noise (4)   not (8)   park (2)   problem (3)   reservation (3)   room (2)   service (7)   small (2)   staff (4)    
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1. We stayed 5 nights, a few issues checking in but the staff were friendly and helpful.
"Great place to stay " Read full review on TripAdvisor   3/25/2012 Vote      
2. Probably only a winter solstice issue, but kind of disappointing.
"Sacraficed the sun for fireworks... " Read full review on TripAdvisor   1/3/2012 Vote      
3. Staff excellent nothing is too much trouble we had an issue with billing on a credit card, they heard us out explained & offered ways to minimize the problem.
"Great stay " Read full review on TripAdvisor   12/29/2011 Vote      
4. The lack of service continued at the front desk when I had several other issues during my stay.
"Fine for vacation, poor for business traveler " Read full review on TripAdvisor   11/20/2011 Vote      
5. (I dont usually write up service issues on hotels because they are typically the exception, not the norm, however this particular hotel irked me when I called and asked for the general manager when complaining about the internet service (critical for business travelers) and he (David) didnt know anything about the issue that had been occuring for 2 days - confirmed by the front desk.
"Fine for vacation, poor for business traveler " Read full review on TripAdvisor   11/20/2011 Vote      
6. When I contacted the staff at the hotel, they were responsive to my complaint however the cheif engineer was quick to say it was my problem and no one else was having an issue (staff @ hotel have no way to even test wireless internet per the chief engineer).
"Fine for vacation, poor for business traveler " Read full review on TripAdvisor   11/20/2011 Vote      
7. After I contacted their service provider (at&t) myself, the issue was resolved (there was a problem @ the hotel after all).
"Fine for vacation, poor for business traveler " Read full review on TripAdvisor   11/20/2011 Vote      
8. If you have any issue, good luck.
"Disneyland may be the happiest place on Earth, but not the Sheraton Park Hotel in Anaheim " Read full review on TripAdvisor   9/15/2011 Vote      
9. My issue began when the Sheraton Park Hotel at the Anaheim Resort notified me that my reservation did not include the entire weekend.
"Disneyland may be the happiest place on Earth, but not the Sheraton Park Hotel in Anaheim " Read full review on TripAdvisor   9/15/2011 Vote      
10. Once I had an issue with a reservation I made using travelocity and they were able to resolve the issue quickly.
"Disneyland may be the happiest place on Earth, but not the Sheraton Park Hotel in Anaheim " Read full review on TripAdvisor   9/15/2011 Vote      
   
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