1. well below the surrounding hotelscomplimentary breakfastfriendly shuttle driver and front desk staffcomplimentary computer stations in the lobbywi fi in the lobby onlyroom: comfortable mattress, updated vanity area, big screen with Directv, fridge with microwaveCon's*outside access to room-not an internal hallway-technically a motel*dirty in the following areas: elevator, hallways carpets; seems one step away from truly being too dirty to justify the price*breakfast area: juice dispenser not working, no microwave for guests biscuits were not stale but hard*most hotels with a breakfast area have a hardworking person that keeps things clean, dispensers filled and generally makes sure the area is spic and span-not here*graffiti in the elevators*room: phone is at desk(not near bed as I prefer) and was not working-I asked for a replacement and it was delivered promptly; no wi fi.