5. My biggest complaints as a business traveler: (1) my at&t; cell phone did not work in my room (I had to go out to the hallway and walk toward the window to make a call) and to use the room phone was very expensive, (2) there is no business center, so I had to go to a copy center to print and copy, (3) the light level in the room was very, very low - the lowest I have seen in a hotel in the last year or two, which was not nice to do work and was especially horrible for applying make-up, (4) there was no full length mirror, (5) the desk was tiny, (6) the wireless internet was very weak, which caused occassional glitches with vpn.