1. - A kind of creepy concierge- Terrible showers - A shower curtain hanging over a bath, pressure so strong that it almost stung and unable to reduce it, hot water took about 2 mins to kick in (a huge waste water, especially when they claim they are reducing water waste but not cleaning your towels every day) and no proper shelf or ledge to put soap/shampoo/etc- A weird fitout that is trying to be cool and cutting edge but just looks silly- Very poor lighting in the rooms- Basins outside the bathroom in the two rooms that we experienced - they are in the room which is really strange.