Holiday Inn Express Washington National Arboretum, Washington DC, Complaint

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OpinionWell
Rank

90th

Out of 279

Holiday Inn Express Washington National Arboretum	Average Daily Rate: NA Check Rates

Hotel Class:

1917 Bladensburg Road NorthEast

Washington DC, 20002 View map

2-Star Hotel Rank: 5 of 21
Average review rating: 3.41

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (50) , Travelocity (7) , TripAdvisor (67) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
$ (2) complaints (8) hotel (3) shuttle (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Whilst no complaints about cleanliness and smartness of hotel, the distance from DC heart is a negative (i had to pay $18m to get here from downtown).

"A bit too far from the sights !! " Read full review on TripAdvisor 5/3/2012 Vote

2. I even reported this to the Holiday Inn central customer complaint center and they eventually couldn't help me at all.

"If the hotel find your valuables after you leave, they will never send them to you." " Read full review on TripAdvisor 7/22/2011 Vote

3. The management drivel we have received from the corporate people since our complaints are nothing short of condescending.

"STAY AWAY " Read full review on TripAdvisor 3/22/2011 Vote

4. The only complaint, I wish I had known that a shuttle was available for pick up at Union Station until 11:00 PM everyday.

"Loved It!!!!! " Read full review on Expedia 6/22/2010 Vote

5. Rooms were very clean and we have no complaints.

"Excellent Staff " Read full review on TripAdvisor 6/21/2010 Vote

6. My biggest complaint other than the price is that upon check in the hotel should inform you that you need to sign up for their shuttle service in advance.

"Good $100 hotel for $200+ a night! " Read full review on TripAdvisor 3/29/2010 Vote

7. In hindsight, my only complaint would be the busy intersection where it's located, but that's not the hotel's fault, and we walked across the street only twice.

"No problems, would return; busy intersection " Read full review on TripAdvisor 12/28/2009 Vote

8. When I told the desk woman she handed my complaints to the GM who was on the phone, he told her to take off the $10.

"overpriced, no hot water, fridge broken, 10 bucks to park on a 300 dollar room " Read full review on TripAdvisor 10/9/2009 Vote