Club Quarters Chicago, Chicago, Complain

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Club Quarters Chicago

OpinionWell
Rank

56th

Out of 415

Club Quarters Chicago	Average Price: $188 Check Rates

Hotel Class:

75 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 27 of 39
Average review rating: 3.91

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (73) , MyTravelGuide (613) , Travelocity (23) , TripAdvisor (317) , YahooTravel (26)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (2) avoid (4) awkward (2) bad (20) bed bugs (3) big deal (6) broke (3) broken (8) complain (14) complaint (10) cramped (5) difficult (4) disappoint (10) downside (7) expensive (9) frustrated (4) hard (13) hassle (3) horrible (2) inconvenient (4) issue (21) lack (2) loud (3) mess (3) mold (2) negative (15) nightmare (2) noise (17) noisy (3) odor (2) overpriced (2) poor (3) pricey (3) problem (33) rock (2) rude (7) shabby (2) shock (2) slow (13) smell (4) stain (2) tear (2) terrible (8) tiny (28) too small (6) uncomfortable (6) unfortunate (9) weird (2) worst (7) wrong (3)

Complain

Appears in 25 comments.

The following words were used in comments with Complain:
$ (2) better (2) charged (2) club (2) customer (4) hotel (5) lobby (2) management (2) need (2) not (2) opinion (2) personable (2) room (16) shared (2) small (5) smell (2) smoke (2) staff (4) upgraded (3) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We complained but they said they couldnt do anything with the flag.

"Perfect Location, Nice Rooms, Beware of 2nd floor! " Read full review on TripAdvisor 9/7/2011 Vote

2. After much complains, the staff finally offer us a free upgrade if we come back the next time.

"Absolute Nightmare! Avoid at all costs. AC broke but no one fixed it. " Read full review on TripAdvisor 7/31/2011 Vote

3. The price was cheap, so I really have nothing to complain about.

"Great location, small rooms, so so service " Read full review on TripAdvisor 6/16/2011 Vote

4. Other travelers trapped at Club Quarters / River Hotel complained about the cold.

"They refused to turn on the heat! " Read full review on TripAdvisor 6/1/2011 Vote

5. ' When I called to complain, the hotel staff told me their add nver guaranteed a door for the bedrooms.

"Deceptive advertising and greedy staff made for the worst service ever " Read full review on TripAdvisor 3/21/2010 Vote

6. When checking in however, we were given a queen and had to go down to the lobby again to complain for getting what we had ordered.

"Poor Service " Read full review on TripAdvisor 8/25/2009 Vote

7. We end up having to pay $42 for a one night stay because there was no in and out charges in the parking garage and I went to the manager and complained.

Read full review on MyTravelGuide 8/18/2009 Vote

8. I travel a lot, and I am a very laid back person who rarely complains, but the truth must be told about Club Quarters in Chicago.

"Completely Unacceptable!!! " Read full review on TripAdvisor 7/14/2009 Vote

9. When we complained about our room, we were told we would be moved to a new room.

"Completely Unacceptable!!! " Read full review on TripAdvisor 7/14/2009 Vote

10. And, once again, smelled as if the previous customer had smoked a pack of cigarettes in the room - an opinion shared by many, as there were other customers complain about the same when we were checking in.

Read full review on MyTravelGuide 7/30/2008 Vote