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Rank
81st
Out of 415

Silversmith Hotel

Average Price: $206  
 
Hotel Class:
10 South Wabash Avenue
Chicago, 60603 View map  
3-Star Hotel Rank: 31 of 73
Average review rating: 4.05
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 15 comments. 
The following words were used in comments with Rude:
cares (2)   clerk (2)   customer (2)   desk (8)   hotel (3)   lacking (2)   least (2)   management (2)   never (2)   not (3)   personable (2)   room (3)   staff (4)    
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1. Also the person at reception was a bit rude .
"Great location!easy to walk around " Read full review on TripAdvisor   12/31/2011 Vote      
2. The front desk woman was rude.
"Great location, great room size, but some minor problems " Read full review on TripAdvisor   8/9/2011 Vote      
3. The front desk was really rude.
"The guy in the front desk was rude. That was Sunday Oct.24, 2010 " Read full review on TripAdvisor   11/3/2010 Vote      
4. The front desk was really rude.
"The guy in the front desk was rude. That was Sunday Oct.24, 2010 " Read full review on TripAdvisor   11/3/2010 Vote      
5. The staff were very rude.
"Bad Experience " Read full review on TripAdvisor   8/22/2009 Vote      
6. The hotel was very nice and clean but the staff was the most rude and unfriendly we have ever run across.
"Nice hotel...terrible staff! " Read full review on TripAdvisor   8/3/2009 Vote      
7. He is the first person any guest sees and he was extremely rude.
"Nice hotel...terrible staff! " Read full review on TripAdvisor   8/3/2009 Vote      
8. While the hotel manager listened to our complaint about the room and the rude treatment we had received, he did not offer an apology.
"Nice hotel with the exception of one rude front desk clerk. " Read full review on TripAdvisor   8/3/2009 Vote      
9. We promptly called the front desk to notify them and the front desk clerk, Rossi, was more than rude to us.
"Nice hotel with the exception of one rude front desk clerk. " Read full review on TripAdvisor   8/3/2009 Vote      
10. He then called back and in a rude tone of voice told us that he could give us a room with a king sized bed and a sleeper couch.
"Nice hotel with the exception of one rude front desk clerk. " Read full review on TripAdvisor   8/3/2009 Vote      
   
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