Silversmith Hotel, Chicago, Lack

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Rank

81st

Out of 415

Silversmith Hotel	Average Price: $206 Check Rates

Hotel Class:

10 South Wabash Avenue

Chicago, 60603 View map

3-Star Hotel Rank: 31 of 73
Average review rating: 4.05

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (36) , MyTravelGuide (6) , Travelocity (9) , Expedia (59) , TripAdvisor (390)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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annoy (8) avoid (11) awful (3) bad (16) big deal (6) bothersome (4) broke (3) broken (3) complain (8) complaint (20) cramped (2) dated (7) difficult (8) dirty (2) disappoint (11) disgust (3) dispute (3) disturbing (11) downside (8) expensive (14) hard (21) hardly (5) horrible (6) inconvenient (8) issue (25) lack (4) loud (17) mistake (8) mold (5) negative (9) noise (90) noisy (27) outdated (5) overbook (4) poor (3) pricey (5) problem (54) rock (3) rude (13) sad (3) slow (11) smell (13) terrible (7) tiny (7) unacceptable (5) uncomfortable (5) unfortunate (4) unfriendly (2) worst (4) wrong (4)

Lack	Appears in 5 comments.

The following words were used in comments with Lack:
customer (2) disappoint (2) lacking (6) never (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I'm disappointed in the service and the follow-up to the lack of service.

"Quaint Boutique-like Hotel however..... " Read full review on YahooTravel 5/26/2009 Vote

2. Because of the rude management, deceptive (or, at the very least, incredibly uninformed) front desk staff, lack of professionalism, lack of customer service and general sense that they don`t really care if a customer has a positive experience or not, I will never, never stay at this hotel.

"Avoid this hotel! " Read full review on TripAdvisor 10/4/2008 Vote

3. The most disappointing thing was the rate combined with the lack of quality.

"Won't go back " Read full review on YahooTravel 4/30/2008 Vote

4. I had felt the pleasure of staying here was in part the service, and I found that lacking this time.

"I am down-grading my rating, but still a nice place " Read full review on TripAdvisor 10/27/2005 Vote

5. Also the lack of a pool is a bummer if you have kids.

"Friendly Staff! " Read full review on TripAdvisor 9/5/2005 Vote