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Rank
100th
Out of 676

W New York - Times Square

Average Price: $481  
 
Hotel Class:
1567 Broadway at 47th Street
New York City, 10036 View map  
4-Star Hotel Rank: 38 of 106
Average review rating: 3.77
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , TripAdvisor (1093) , YahooTravel (103)
SAFE TO BOOK ? (2/5 issues found)
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Complain
Appears in 50 comments. 
The following words were used in comments with Complain:
$ (3)   bar (4)   bathroom (5)   busy (2)   charged (3)   clean (6)   desk (5)   drink (4)   hotel (9)   liked (3)   location (3)   never (5)   new (3)   night (4)   not (7)   problem (3)   room (18)   service (7)   staff (4)   well (3)    
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1. Others in my group who faced the square complained of noise though.
"Standard Good W, Times Square can be a Pro and a Con " Read full review on TripAdvisor   5/1/2012 Vote      
2. If this was any other hotel, there would be nothing at all to complain about.
"Cutting-edge grunge already a bit tired " Read full review on TripAdvisor   3/10/2012 Vote      
3. only thing i can really even complain about was that when i finally was going to take a nap i realized that my bed was broken.
"READ READ READ " Read full review on TripAdvisor   1/19/2012 Vote      
4. Of course we immediately complained - the response was - the maintenance was out of there control and it was a city mandated job.
"HORRIBLE EXPERIENCE - NO EXCUSE " Read full review on TripAdvisor   12/22/2011 Vote      
5. We complained at the front desk and the woman was very apologetic and said she would give me 10,000 points for my trouble.
"Times Square Isn't For Me " Read full review on TripAdvisor   11/29/2011 Vote      
6. We were shocked as this compensation had never been offered to us (or other guests we had encountered) despite us complaining earlier.
"Very disappointing " Read full review on TripAdvisor   11/9/2011 Vote      
7. Although we complained to reception, no apology was ever given, and there was no compensation at all.
"Very disappointing " Read full review on TripAdvisor   11/9/2011 Vote      
8. Room 5706Good Location : Right on times square, always buzzing and walking distance to many restaurants, bars and storesRoom : Great room with view of Hudson, Spacious as per big city hotel standards Service : Excellent as you expect of a W hotelOverall : The hotel lives up to the New York city buzz and you always have people in the lobby and at the bar which was greatBadMaintenance : I complained at the front desk about an annoying frequently occurring sound close to the room door (like water dripping) after the first night.
"Great Service and fab location " Read full review on TripAdvisor   8/26/2011 Vote      
9. Hotel service was excellent, nothing to complain about.
"Extreme WOW Suite suite was Amazing! " Read full review on TripAdvisor   8/4/2011 Vote      
10. but the suite wasn't ready and we complained at the desk.
"wow,wow,wow !!!!!!!!!!!!!! " Read full review on TripAdvisor   7/25/2011 Vote      
   
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