Roger Williams Hotel, New York City, Complaint

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Rank

121st

Out of 676

Roger Williams Hotel	Average Price: $393 Check Rates

Hotel Class:

131 Madison Avenue

New York City, 10016 View map

3-Star Hotel Rank: 40 of 154
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (3) , Travelocity (17) , TripAdvisor (455) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) a bit small (6) annoy (5) avoid (4) awful (5) awkward (3) bad (23) bare (3) bed bugs (3) broken (4) claustrophobic (3) complain (20) complaint (9) cramped (8) difficult (6) dirty (4) disappoint (17) downside (6) expensive (23) hard (11) hardly (5) hate (7) hectic (4) horrible (5) inconvenient (4) issue (11) lack (5) loud (15) mad (3) negative (7) nightmare (3) noise (30) noisy (13) outrageous (3) overpriced (7) poor (5) pricey (7) problem (27) ridiculous (5) rude (5) slow (6) smell (5) terrible (6) tiny (36) too small (5) unacceptable (4) uncomfortable (7) unfortunate (8) unpleasant (3) wrong (6)

Complaint

Appears in 25 comments.

The following words were used in comments with Complaint:
bathroom (3) charged (2) complaints (25) floor (2) hotel (4) noise (4) not (2) room (3) service (2) street (3) useful (3)

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1. Our first complaint was the paper thin walls.

"Beware of bedbugs! " Read full review on TripAdvisor 5/13/2012 Vote

2. My only complaints about the hotel would be the extra costs for use of some of the toiletries and the shower which should have come with an instruction manual.

"Superb value, great location " Read full review on TripAdvisor 10/18/2011 Vote

3. The service was very good, no complaints.

"Smart, chic hotel in great location " Read full review on TripAdvisor 9/12/2011 Vote

4. I realize these noise complaints make me sound like old man river, but it's notable because upon check-in guests are required to sign a statement that you will not make noise.

"Roger is slipping " Read full review on TripAdvisor 8/5/2011 Vote

5. The only complaint would be that the carpets on some floors seemed a bit tired.

"RW-Exceeded my expectations " Read full review on TripAdvisor 9/3/2010 Vote

6. My only complaint - I'm pretty sure they didn't provide shampoo, and then tried to charge me? I didn't have time to call or complain or investigate.

"All good " Read full review on TripAdvisor 4/29/2010 Vote

7. The only complaint I had was the room was very hot.

"nice place " Read full review on Expedia 1/12/2010 Vote

8. No complaints.

"Perfect boutique hotel in NYC " Read full review on TripAdvisor 12/2/2009 Vote

9. We arrived very early, well before check in time but they accomadated us without complaint.

"Great spot, great service! " Read full review on TripAdvisor 8/23/2009 Vote

10. My only complaint would be that I never ended up getting to use the Internet at the complimentary computer because someone was always using it.

"Great stay at the Roger Williams " Read full review on TripAdvisor 7/9/2008 Vote