Silver Cloud Inn - Lake Union, Seattle, Mistake

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Rank

9th

Out of 267

Silver Cloud Inn - Lake Union	Average Price: $119 Check Rates

Hotel Class:

1150 Fairview Avenue North

Seattle, 98109 View map

3-Star Hotel Rank: 1 of 72
Average review rating: 4.48

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (14) , Priceline (134) , Travelocity (7) , TripAdvisor (399) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 6 comments.

The following words were used in comments with Mistake:
appropriate (2) errors (2) experience (2) good (2) guest (2) liked (2) management (2) not (2) responsive (2) rude (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We made the mistake of just going to the lobby without making a call first to reserve and had to wait for one hour.

"Wish there were more hotels like this one! " Read full review on TripAdvisor 8/6/2010 Vote

2. While it was my mistake, I thought I booked the Silver Cloud in Tacoma, we had a great time.

"Very pleasant surprise " Read full review on Travelocity 4/1/2010 Vote

3. I still feel angry about our experience here--not because a mistake in booking was made, but because the management was so rude about it.

"Silver Cloud says: Lump It Or Leave It, We Don`t Care " Read full review on TripAdvisor 2/8/2007 Vote

4. I stated my feeling that errors do happen (good people make mistakes), but in such situations it is appropriate to take responsibility and do what can be done to make your guests feel at home, rather than treating them like something the cat dragged in.

"Silver Cloud says: Lump It Or Leave It, We Don`t Care " Read full review on TripAdvisor 2/8/2007 Vote

5. I still feel angry about our experience here--not because a mistake in booking was made, but because the management was so rude about it.

"Silver Cloud says: Lump It Or Leave It, We Don't Care " Read full review on TripAdvisor 2/8/2007 Vote

6. I stated my feeling that errors do happen (good people make mistakes), but in such situations it is appropriate to take responsibility and do what can be done to make your guests feel at home, rather than treating them like something the cat dragged in.

"Silver Cloud says: Lump It Or Leave It, We Don't Care " Read full review on TripAdvisor 2/8/2007 Vote