Silver Cloud Inn - Lake Union, Seattle, Complaint

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Rank

9th

Out of 267

Silver Cloud Inn - Lake Union	Average Price: $119 Check Rates

Hotel Class:

1150 Fairview Avenue North

Seattle, 98109 View map

3-Star Hotel Rank: 1 of 72
Average review rating: 4.48

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (14) , Priceline (134) , Travelocity (7) , TripAdvisor (399) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
area (5) bed (2) breakfast (3) busy (2) comfortable (2) complaints (19) elevator (2) expectation (2) heating (2) hotel (5) inn (2) liked (2) management (3) much (2) not (4) public (2) service (2) slow (2) staff (2) water (2)

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1. We didn't have any complaints about the heat, water, etc.

"Great Hotel-Super Convenient, Free Parking & Shuttle " Read full review on TripAdvisor 12/25/2011 Vote

2. Didn't think much of the pool area and the breakfast area was rather small (don't get the waffles -- truly the worst waffle I've ever eaten), but these are minor complaints.

"Great room with a view " Read full review on TripAdvisor 9/8/2011 Vote

3. left a complaint with the front desk staff expected an email from the hotel managment but to this date have received none.

"Very nice Hotel " Read full review on TripAdvisor 8/10/2011 Vote

4. My only complaint was that the water pressure could have been a little stronger.

"Best hotel of our vacation " Read full review on TripAdvisor 8/3/2011 Vote

5. Only complaint would be the staff on the night we checked in were not too friendly or welcoming.

"Fabulous hotel for the price " Read full review on TripAdvisor 8/11/2010 Vote

6. The suite we booked had a king bed that could be separated from the living area with a comfortable fold out queen size sofa bed (no complaints from the kids) Breakfast was included and actually much better than most complimentary breakfasts (like Holiday Inn, Comfort Inn etc) but be early as it get very busy by about 7.

"Great Hotel in Seattle " Read full review on TripAdvisor 8/4/2010 Vote

7. Only complaint was a busy slow elevator, although there were faster ones that take you down into the garage.

"Excellent stay before our cruise " Read full review on TripAdvisor 8/1/2010 Vote

8. My only complaint was that the walking around the lake area in this part of town wasn't quite as peaceful as I would have liked or expected from looking at maps and the hotel's website.

"Central location with a great view if you pay extra for lakeview. " Read full review on TripAdvisor 7/15/2010 Vote

9. Only a couple of minor complaints.

"Fantastic- would love to stay again " Read full review on TripAdvisor 5/26/2010 Vote

10. My only complaint is that there is no restaurant and therefore no room service with not many restaurant options near the hotel.

"Very Good but Nothing Spectacular " Read full review on TripAdvisor 8/19/2009 Vote