Maui Prince Hotel, Wailea, Complaint

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Rank

3rd

Out of 8

Maui Prince Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

5400 Makena Alanui

Wailea, 00000 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.01

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (441)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (3) annoy (3) avoid (8) bad (26) bit dated (3) complain (17) complaint (10) cramped (3) dated (43) dingy (5) dirty (9) disappoint (24) downside (7) expensive (28) gross (3) hard (8) hardly (5) horrible (8) issue (10) lack (7) loud (8) mediocre (5) mildew (5) mistake (3) mold (12) negative (13) noise (25) noisy (8) odor (3) outdated (20) outrageous (3) overpriced (14) peeling (3) poor (9) pretentious (2) pricey (11) problem (27) ridiculous (5) rock (13) rough (4) rude (5) sad (5) slow (7) smell (15) tear (5) terrible (5) tiny (4) unfortunate (6) weird (4) worn (4)

Complaint

Appears in 37 comments.

The following words were used in comments with Complaint:
avoid (2) chair (2) clean (5) complaints (37) couple (2) decorate (4) desk (2) food (3) hotel (6) liked (2) lounge (2) management (2) night (2) not (2) outdated (2) pool (3) return (2) room (5)

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1. My overall complaint is regarding the grounds only, the people were great, and in a way I feel sorry for them.

"Stay Far Away From This Hotel (Priceline Got Me With This One) " Read full review on TripAdvisor 9/2/2009 Vote

2. My biggest complaint was the cleanlness of our room.

"Great Honeymoon Stay " Read full review on TripAdvisor 7/4/2009 Vote

3. Luckily, everything is pretty clean, so we had complaints.

"Nice hotel in an excellent location, though a bit dated " Read full review on TripAdvisor 4/29/2009 Vote

4. The bathroom is old too but ours was clean and everything worked so no complaints.

"Ups and downs " Read full review on TripAdvisor 12/3/2008 Vote

5. The only small complaint would be the pool.

"Satisfied With Our Stay " Read full review on TripAdvisor 11/25/2008 Vote

6. My only complaint was they start coming to pick up and lock down the beach lounge chairs too early in my opinion.

"Oasis " Read full review on TripAdvisor 9/29/2008 Vote

7. The other complaint we had was about the public computers.

"Maui Prince was wonderful! " Read full review on TripAdvisor 5/1/2008 Vote

8. Which leads to my only complaint about the cafe.

"Maui Prince was wonderful! " Read full review on TripAdvisor 5/1/2008 Vote

9. They have plenty of lounge chairs to go around, which was one complaint we had in Cancun.

"Maui Prince was wonderful! " Read full review on TripAdvisor 5/1/2008 Vote

10. )As to food, this was our one complaint/word of advice- avoid buying the overpriced hotel food.

"Give me Maui Prince over ostentatious overbuilt resorts any day " Read full review on TripAdvisor 3/23/2008 Vote