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Rank
3rd
Out of 8

Maui Prince Hotel

Average Daily Rate: NA  
 
Hotel Class:
5400 Makena Alanui
Wailea, 00000 View map  
4-Star Hotel Rank: 4 of 12
Average review rating: 4.01
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (441)
SAFE TO BOOK ? (0/5 issues found)
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Complain
Appears in 38 comments. 
The following words were used in comments with Complain:
area (3)   clean (4)   desk (3)   great (4)   hotel (16)   management (3)   much (4)   never (4)   new (6)   night (2)   not (9)   ocean (5)   pool (4)   pretty (2)   reviews (4)   room (11)   staff (2)   upgraded (3)   view (3)   well (2)    
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1. I would often walk through the beautiful lobby, and through the koi ponds, and think to myself, what are people thinking, how can you complain when you are in such a beautiful place.
"Amazing Trip! Amazing Hotel! " Read full review on TripAdvisor   6/1/2009 Vote      
2. Sometimes I question when someone complains if they should have just stayed home.
"Fabulous Hotel " Read full review on TripAdvisor   5/11/2009 Vote      
3. I don't understand why others complained about this place.
"Fabulous Hotel " Read full review on TripAdvisor   5/11/2009 Vote      
4. I complained to the front desk clerk who told me that was hotel policy.
"Nice stay, but lacked some of the majic of Maui " Read full review on TripAdvisor   3/25/2009 Vote      
5. We have stayed at the Maui Prince every year in Feb for our anniversary since 05, this time for two weeks 2/12- 2/26 in a Mauka Suite from which we still had an ocean view I am amazed at some of the negative comments by those who say the most lame things imaginable, look the hotel is not new, but is very well maintained, imagine how many hundreds of people have stayed in these rooms, some wall paper could suffer, and sand dunes are there to stop high seas during storms, the staff at the hotel are simply the best and like any building in such constant use it shows it's age, but has aged well, the gardens, beach and location are most excellent, the food at any of the hotel venues is great but of course pricey, how much time do you really want to spend in your room while you are on Maui anyway?, the houskeeping staff are great also, they really do a great job and should not be overlooked, so if you are not going to be so idiotic as to expect an older hotel to be all 'new' inside, this is for you, if you are a persnickity snobby type you will probably complain that you can't see the ocean while you eat your eggs benedict, maybe those people will be glad to know that prince hotels does not own the hotel for close to two years now, the new owners (Everett Dowling / Morgan Stanley) have gained approval and the hotel will eventually be torn down and a new one built in it's place, along with other homes and some other developments, I hope it does not ruin the area, we will stay at the new Makena Resort, but we will always fondly remember the Maui Prince, it is a very special place.
"Full of the Aoha spirit " Read full review on TripAdvisor   3/13/2009 Vote      
6. I don't know why people complained about the pool, it is in good shape, big enough to never feel crowded and clean.
"Ups and downs " Read full review on TripAdvisor   12/3/2008 Vote      
7. Fine I guess, however, the Sheraton Maui upgraded us from same type room all the way up to an oceanview suite and there hotel was packed versus the empty Maui Prince, so I didn't get the logic, but I'm not going to complain on a free upgrade.
"Stay Away! " Read full review on TripAdvisor   8/26/2008 Vote      
8. At a Holiday Inn I wouldn't complain.
"Don't let the high price fool you " Read full review on TripAdvisor   2/21/2008 Vote      
9. I complained, and they told me I wanted 'ocean front' which would cost $90 extra per night.
"Don't let the high price fool you " Read full review on TripAdvisor   2/21/2008 Vote      
10. I saw none of the problems that some other reviewers complained about.
"Totally Perfect!! " Read full review on TripAdvisor   1/22/2008 Vote      
   
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