Castle Kona Bali Kai, Kailua-Kona, Terrible

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Home » United States » Hawaii » Kailua-Kona Hotels » Castle Kona Bali Kai

OpinionWell
Rank

10th

Out of 25

Castle Kona Bali Kai	Average Price: $185 Check Rates

Hotel Class:

76-6246 Alii Dr

Kailua-Kona, View map

0-Star Hotel Rank: 2 of 13
Average review rating: 3.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (19) , TripAdvisor (140) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 7 comments.

The following words were used in comments with Terrible:
experience (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Traffic noise was terrible.

"firstime visitor " Read full review on TripAdvisor 2/6/2012 Vote

2. Don't count on using the sofa bed, they were terrible.

"Beautiful ocean view, room not spectacular, but nice. " Read full review on Expedia 1/21/2010 Vote

3. The lighting was terrible, the blinds and doors didn't work properly, and the lounge chairs were dirty with grime.

"Overpriced, Dirty and Shameful " Read full review on TripAdvisor 9/9/2009 Vote

4. Unfortunately, we had a terrible experience after we got there.

"Rooms not as advertised on Web site " Read full review on TripAdvisor 11/29/2008 Vote

5. Castle Kona Bali Kai has terrible service.

"They Gave Me a Room without a working Toilet " Read full review on TripAdvisor 9/10/2007 Vote

6. The customer service was terrible, no one would answer the phone during business hours, we tried to check in early and got a very curt 'we're full' Just a little pointer, don't fly in early if you don't have anything specific planned before check-in.

"It really wasn't bad! " Read full review on TripAdvisor 9/9/2007 Vote

7. My family and I recently stayed at the Castle Kona Bali Kai and it was a terrible experience.

"Never Again " Read full review on TripAdvisor 7/4/2006 Vote