Castle Kona Bali Kai, Kailua-Kona, Rude

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Home » United States » Hawaii » Kailua-Kona Hotels » Castle Kona Bali Kai

OpinionWell
Rank

10th

Out of 25

Castle Kona Bali Kai	Average Price: $185 Check Rates

Hotel Class:

76-6246 Alii Dr

Kailua-Kona, View map

0-Star Hotel Rank: 2 of 13
Average review rating: 3.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (19) , TripAdvisor (140) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (2) annoyance (2) avoid (3) awful (2) bad (15) barely (2) bed bugs (2) big deal (3) complain (7) complaint (3) damage (3) dangerous (2) dated (5) difficult (3) dirty (16) disappoint (8) expensive (6) filthy (4) hard (13) horrible (4) insects (5) issue (3) lack (3) loud (8) negative (3) noise (36) noisy (18) outdated (5) poor (6) poorly (2) problem (23) roach (8) rock (12) rough (1) rude (6) shabby (3) slow (2) smoker (2) stained (4) terrible (6) tiny (4) unbearable (3) uncomfortable (5) unfortunate (2) unfriendly (2) unpleasant (2) worn (8) worst (2) wrong (3) yucky (1)

Rude	Appears in 6 comments.

The following words were used in comments with Rude:
clean (4) desk (2) not (3) room (3) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are particularly unfriendly and rude.

"Not bad, but not great. " Read full review on TripAdvisor 3/19/2012 Vote

2. The front desk was never rude exactly, just not helpful.

"Be very careful..... " Read full review on TripAdvisor 2/26/2012 Vote

3. They rooms were not as advertised, the services was very rude, no air conditioning for the ocean front condo, utilities very old, the room was dirty and which we cleaned on our own because the cleaning service were a bunch of slackers, if you stay here you will regret it 100 percent.

"Very poor! I suggest to find a different place! " Read full review on TripAdvisor 1/7/2012 Vote

4. I interacted with two of the office staff, one of them was friendly, but the other one was very rude.

"5 stars for the location 1 star for the condo " Read full review on TripAdvisor 12/6/2011 Vote

5. In both cases the lady was very unfriendly, almost border line rude.

"Oceanside Condo is the Only Way to Go! " Read full review on TripAdvisor 1/18/2011 Vote

6. The lady at the desk was rude when we asked for our room to be cleaned and maybe that is why after 7 days they still have not cleaned it.

"Dirty room at Castle Kona Bali Kai " Read full review on TripAdvisor 2/14/2009 Vote