FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER, Philadelphia, Rude

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OpinionWell
Rank

48th

Out of 177

FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER	Average Price: $188 Check Rates

Hotel Class:

1201 RACE STREET

Philadelphia, 19107 View map

3-Star Hotel Rank: 28 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (22) , Travelocity (3) , TripAdvisor (110)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 9 comments.

The following words were used in comments with Rude:
desk (3) hotel (2) room (3) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The young lady that works the front desk during the day is always snappy and rude, I still haven't seen her smile in the 5 days I've been here.

"Decent but poor service and valet " Read full review on TripAdvisor 10/12/2010 Vote

2. After my interview (11 minutes), she professed to me that I was on the phone for 20 minutes and was very rude and disrespectful to me.

"Awful Customer Service - Valet Service Damaged My Car! " Read full review on TripAdvisor 7/2/2010 Vote

3. Then that night (4/18) after leaving to hotel to get something to eat, the front desk clerk, a young women decided to target me and get rude with me for standing and waiting for the valet at her front desk.

"Room Service -- A Joke! " Read full review on TripAdvisor 4/20/2010 Vote

4. Our neighbors were extremely loud and rude, and we could hear every word they were saying in the room, even when they were being relatively quiet.

"Unfriendly staff, bad housekeeping, and hidden costs " Read full review on TripAdvisor 11/9/2009 Vote

5. Small rooms, moldy showers, and rude service.

"The Sheraton name should be embarressed by this hotel " Read full review on TripAdvisor 8/22/2009 Vote

6. Went there on a business trip, staff was rude, the first room I had there were stains on the comforter, I had to wait 45 minutes to get a new bedspread.

"The Sheraton name should be embarressed by this hotel " Read full review on TripAdvisor 8/22/2009 Vote

7. The staff is rude and incompetent.

"Tiny, filthy rooms and rude, incompetent staff " Read full review on TripAdvisor 6/12/2009 Vote

8. The staff was very rude and never once apologized for all our troubles.

"Tiny, filthy rooms and rude, incompetent staff " Read full review on TripAdvisor 6/12/2009 Vote

9. hotel staff were very rude and had some problems there.

"not impressed " Read full review on Expedia 3/3/2009 Vote